Presley Billy
Summary
Dedicated Optometry Technician with a proven track record at Pueblo Of Isleta, enhancing patient satisfaction through meticulous medical record management and exceptional teamwork. Excelled in optimizing clinic operations and patient flow, significantly contributing to a hygienic, efficient environment. Skilled in practice management software and known for adaptability, I fostered a supportive atmosphere, streamlining processes for improved care delivery.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Optometry Technician
Pueblo Of Isleta
Isleta, NM
11.2018 - Current
- Maintained and updated electronic patient files, complying with HIPPA (Health Insurance Portability and Accountability Act)
- Followed up on outstanding customer balances.
- Optimized appointment flow through effective time management skills, minimizing delays during busy clinic hours.
- Participated in community outreach events, promoting the importance of routine eye examinations for overall ocular health.
- Contributed to a safe and hygienic environment by adhering to infection control protocols.
- Kept inventory stocked by ordering supplies when needed, preventing shortages that could disrupt patient care.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Assisted in training new staff members on office procedures, fostering a supportive work environment.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Education
High School Diploma -
Miyamura High School
Gallup, NM05-2016
Skills
- Medical record management
- Paperwork management
- Patient recordkeeping
- Appointment scheduling
- Payment collection
- Supply restocking
- Appointment setting
- Customer education
- Practice management software
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Active listening
- Adaptability and flexibility
- Decision-making
- Self motivation
- Infection control
- Time management abilities
- Heartsaver first aid CPR AED (first aid CPR AED)
Timeline
Optometry Technician
Pueblo Of Isleta
11.2018 - Current
High School Diploma -
Miyamura High School