Maegan Shockley
Portland,OR
Summary
Accomplished and professional Auto Sales Consultant with experience working in new and preowned luxury car sales. Self-directed and self-motivated. Dedicated to delivering high-quality service with integrity while building lasting customer relationships.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Freeman Motor Company
Portland, OR
09.2018 - 11.2021
- Used consultative sales approach to understand customer needs and recommend relevant vehicles.
- Responded to telephone, internet leads and in-person requests for information or to set appointment.
- Qualified buyers by matching requirements and interests to various vehicle models and discussing finance options.
- Closed sales by overcoming objections, asking appropriate closing questions, negotiating price and collected all necessary documents for finance department.
- Converted showroom visitors into customers by understanding their needs and interests, and matching them to most appropriate car.
- Followed-up on warm internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Sales Consultant
Luxury Motors
Portland, OR
01.2016 - 09.2018
- Promptly answered telephone and email inquiries from potential customers.
- Accompanied clients on test drives while demonstrating vehicles options, features and abilities.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Assisted client throughout sales process while overcoming objections and concerns.
- Prepared deals and collected all necessary documentation to set finance management up for success.
Automotive Sales and Leasing Consultant
Mercedes Benz Of Wilsonville
Wilsonville, OR, OR
10.2013 - 01.2016
- Greeted clients, set appointments and followed up on potential prospects by email, telephone and different texting platforms.
- Established strong relationships with clients and educated them on benefits of leasing or financing their next vehicle.
- Presented new and preowned vehicles through test drives, demonstrations, and vehicle walk-arounds.
- Leveraged negotiation skills without compromising customer satisfaction to carry out sales process following dealership standards and policies.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
Education
High School Diploma -
Gladstone High School
Gladstone, OR06.2003
Psychology
Clackamas Community College
Oregon City, ORSkills
- Positive attitude, energetic, passionate and driven to succeed
- Excellent interpersonal communication skills and relationship building skills
- Ability to work independently as well as cooperatively in strong team environment
- Excellent written and verbal communication skills and proven ability to create, organize and produce
- Can build rapport with customers using verbal and non-verbal techniques
- Strong understanding of vehicle manufacturer’s specifications
Timeline
Sales Consultant
Freeman Motor Company
09.2018 - 11.2021
Sales Consultant
Luxury Motors
01.2016 - 09.2018
Automotive Sales and Leasing Consultant
Mercedes Benz Of Wilsonville
10.2013 - 01.2016
High School Diploma -
Gladstone High School
Psychology
Clackamas Community College