Dynamic and results-oriented professional with extensive experience in customer service and inventory management, notably at Insta-cart. Excelled in building customer relationships and maintaining high satisfaction ratings through attention to detail and strong interpersonal skills. Demonstrated sales proficiency and decision-making abilities, contributing to long-term business growth and operational efficiency.
Hi, I’m
Maegan Watson
Pekin,IL
Summary
Overview
7
years of professional experience
1
Certification
Work History
Insta-cart
Personal Shopper
01.2023 - Current
Job overview
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
Walgreens
Beauty Consultant
10.2022 - 12.2023
Job overview
- Provided personalized skincare recommendations to specifically target top concerns.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Conducted consultations to understand client's desired look.
- Professionally applied makeup to clients for productions and performances.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Identified client needs and recommended products based on preferences and requirements.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Target Distribution Center
Order Puller
03.2020 - 01.2023
Job overview
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Palleted large shipments efficiently.
- Checked each order for completeness and accuracy.
- Loaded and unloaded freight containers and deliveries.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Safely and securely loaded items to prevent damage during transport.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Received new stock and input values into computer system.
Walmart Distribution Center
Stocking Associate
02.2018 - 04.2022
Job overview
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Scanned, recorded and verified received inventory during regular shipments.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Picked and packed order items.
- Recorded daily activities for inventory control.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
Illinois Central CollegeEast Peoria, IL
Bachelor of Science from Psychology
01-2026
University Overview
Skills
- Accurate money handling
- Sales proficiency
- Attention to detail
- Upbeat and outgoing attitude
- Strong interpersonal skills
- Customer relations
- Deadline driven
- Customer service
- Relationship building
- Decision-making
Certification
Skin care specialist diploma
Timeline
Personal Shopper
Insta-cart
01.2023 - Current
Beauty Consultant
Walgreens
10.2022 - 12.2023
Order Puller
Target Distribution Center
03.2020 - 01.2023
Stocking Associate
Walmart Distribution Center
02.2018 - 04.2022
Skin care specialist diploma
Illinois Central College
Bachelor of Science from Psychology
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