Senior Administrative Assistant knowledgeable about scheduling, calendar maintenance, event planning and customer service. Maintain high level of professionalism and efficiently handle appointment coordination.
Overview
6
6
years of professional experience
Work History
Senior Administrative Assistant
Gap Inc
San Francisco
07.2022 - Current
Scheduling meetings for internal and external groups, including teleconferences and videoconferences interacting with all levels of management for 3+ individuals and team
Coached new employees on administrative procedures, company policies and performance standards for up to 20 staff members, troubleshooting complex administrative and training issues promptly
Coordinated office activities and public events
Coordinating travel; updated calendars with travel itinerary; reconciled and processed monthly travel and expense reimbursement reports
Ensuring new employees are quickly integrated into a department by managing departmental new hire processes: scheduled interviews with Talent Acquisition on behalf of professional, provide access via CIA to all distribution lists, and secure IT equipment
Assisted Production & GPS Apparel teams with mail-outs and maintained tradeshow room, samples, and shipped out all necessary items to internal partners and clients
Administrative Associate
Meta
Menlo
07.2017 - 07.2022
Provide top-level service to all employees and visitors while maintaining proper access control and badge access across the region
De-Escalate and mitigate high stress situations alongside security to improve employee and guest satisfaction
Managed training and onboarding for 20 employees to date to perform work duties, Examples: Hardware & Software support, SOP review and implementation, alongside their core responsibilities of providing white glove customer service
Identified and remediated over 4,000 alarms across assigned region to enhance security response and to mitigate potential security risks
Coordinated policy, training, and budget implementation across the Bay Area Region, improving Incident response with security vendors
Create and provide project updates to key stakeholders, and set milestones to ensure project completion for assigned projects
Produced reports, presentations, and executive summaries for Regional Managers and Director level
Intuitively identified areas of opportunity and worked to implement solutions that benefit stakeholders and milestones of projects
Receptionist
Milestone Technologies Inc
Menlo
05.2016 - 07.2017
Greet Guests entering organization notifying host upon guest arrival
Provide general administrative & clerical support such as : Routing deliveries, collecting candidate applications, NDA collection, arranging ground transportation, etc
Provide support and coverage for team breaks, additional projects as assigned, and special events requiring badge access
Education
AS Degree - Administrative
City College of San Francisco
High School Diploma - undefined
Oceana High
2009
Skills
Asana
CIA
Dropbox
G Suite
Microsoft Office
Oracle
Quip
Windows & Mac OS
Salesforce
Tableau
Workday
Windows & Mac OS
Timeline
Senior Administrative Assistant
Gap Inc
07.2022 - Current
Administrative Associate
Meta
07.2017 - 07.2022
Receptionist
Milestone Technologies Inc
05.2016 - 07.2017
AS Degree - Administrative
City College of San Francisco
High School Diploma - undefined
Oceana High
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