Maegen Prosser
Saint Peters,MO
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
Jcpenney
Saint Peters, MO
12.2015 - Current
- Resolved customer complaints in a timely manner while maintaining professionalism, and excellent customer service skills.
- Delegated tasks to maintain an efficient workflow.
- Recognized problems, analyzed causes, and developed solutions to improve productivity and sales metrics.
- Supervised and monitored the daily operations of a sales floor, ensuring that employees adhered to company policies and procedures.
- Assisted in the development of performance management systems, including goal setting, performance reviews, corrective action plans, and disciplinary procedures.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Created job postings, tracked applicants and maintained applicant database.
Youth Development Specialist
The Covering House
Saint Louis, MO
02.2021 - 10.2021
- Advocated for at-risk youth to improve daily environments and long-term prospects.
- Ensured compliance with all relevant regulations related to working with minors.
- Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
- Facilitated group activities and workshops on topics such as career planning, conflict resolution, and college preparation.
Education
Bachelor of Arts - Forensic Psychology/ Criminal Justice
Maryville University of Saint Louis
St Louis, MO08-2021
Skills
- Staff scheduling
- Employee engagement
- Onboarding processes
- Leadership development
- Effective communication
- Sales leadership
- Multitasking and prioritization
- Customer service management
Timeline
Youth Development Specialist
The Covering House
02.2021 - 10.2021
Human Resources Manager
Jcpenney
12.2015 - Current
Bachelor of Arts - Forensic Psychology/ Criminal Justice
Maryville University of Saint Louis