Maeghan Hudson
Milledgeville,GA
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
6
6
years of professional experience
Work History
Teller II
Robins Financial Credit Union
01.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Customer Service Representative
Graves Pharmacy
06.2021 - 01.2022
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Applied mandates of Health Insurance Portability and Accountability Act regulations and company policies complementing or supporting satisfaction of regulatory requirements.
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Operated cash register to record transactions accurately and efficiently.
Medical Technician
Primary Pediatrics
06.2020 - 06.2021
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Conducted routine laboratory tests to determine underlying conditions and diagnosis.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Grocery Cashier
C&J's Supermarket
08.2017 - 06.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Retrieved items for customers and verified prices.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Education
Associate of Arts - Nursing
Middle Georgia State University
Macon, GAHigh School Diploma -
Jones County High School
Gray, GA05.2017
Skills
- Microsoft Outlook
- Currency and Coin Counters
- Cash Dispenser Operation
- Night Deposit Transactions
- Pleasant and Personable
- Service-Orientation
- Teller Transactions
- Typing Proficiency
- Active Listening
- Prioritization
Timeline
Teller II
Robins Financial Credit Union
01.2022 - Current
Customer Service Representative
Graves Pharmacy
06.2021 - 01.2022
Medical Technician
Primary Pediatrics
06.2020 - 06.2021
Grocery Cashier
C&J's Supermarket
08.2017 - 06.2020
Associate of Arts - Nursing
Middle Georgia State University
High School Diploma -
Jones County High School
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