Overview
Work History
Education
Skills
Timeline
Generic

Makayla Savior

Philadelphia,PA

Overview

3
3
years of professional experience

Work History

Teller II

TD Bank
03.2022 - 07.2024
  • Assist new hires on the computer system and procedures
  • Process transactions such as deposits, withdrawals, check cashing, loan payments and safe deposit boxes
  • Address counterfeits, fraudulent checks and transactions
  • Customer Service provided via phone and in person assisting with inquiries, recommending products and financial discrepancies
  • Verification processes to protect customers
  • Educated customers on new banking products and services such as accounts and credit card features and benefits
  • Promoted to Teller II Jan.2023
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Sales Associate

Victoria’s Secret
11.2021 - 03.2022
  • Assisted customers by providing information, processing transactions and answering any inquiries also via telephone
  • Displayed merchandise as well as mapped out floor sets
  • Processed damaged and returned merchandise
  • Processed inventory and count of merchandise
  • Informed customers on new promotions , sales and credit cards available
  • Maintained a clean and organized sales floor

Intern

Montgomery County Adult Probation and Parole
01.2024 - 04.2024
  • Attended court proceedings within the court house as well as at the county jail
  • Filed paperwork
  • Gathered information for trainings and made binders for training
  • Attended trainings such as, violation of parole, EPICS training as well as defensive training
  • Frequented being on the field doing house visits
  • Learned how to write bench warrants, gagnon’s and paperwork in the case files

Student Activities Specialist (Welcome Peer Leader)

Penn State Abington
06.2023 - 08.2023
  • Welcomed the first year undergraduate students and organized new student orientation; gave speeches and info sessions
  • Managed a group of students on my caseload; sent emails, phone calls and messages
  • Mentored and coached first-year undergraduate students
  • Assisted in scheduling and planning

Education

Bachelors Of Science - Criminal Justice

The Pennsylvania State University Abington College
Abington, PA
12.2024

Skills

  • Microsoft Office Professional; Word, PowerPoint, Outlook, Teams, Excel, Cash handling & Balancing ( P-O-S systems) , Sales, Problem Solving and Conflict Resolution, Teamwork and Collaboration , Customer Service and Relationship Building

Timeline

Intern

Montgomery County Adult Probation and Parole
01.2024 - 04.2024

Student Activities Specialist (Welcome Peer Leader)

Penn State Abington
06.2023 - 08.2023

Teller II

TD Bank
03.2022 - 07.2024

Sales Associate

Victoria’s Secret
11.2021 - 03.2022

Bachelors Of Science - Criminal Justice

The Pennsylvania State University Abington College

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Makayla Savior