Mae Janice Ventura
Lahaina,HI
Summary
Adept at driving operational success, I led the team at Culinaria Restaurant to new heights in efficiency and employee satisfaction. With a keen focus on leadership and customer relations, my approach blends strategic purchasing with effective team building, showcasing a proven track record in enhancing both productivity and workplace morale.
Overview
6
6
years of professional experience
Work History
General Manager
Culinaria Restaurant
Lahaina, HI
12.2020 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales Associate
Sand People
Lahaina, HI
03.2021 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Store Manager
Sand Kinds
Lahaina, HI
08.2018 - 03.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
Bachelor Of Science In Nursing - Nursing
Northwestern University
Philippines04.2013
Skills
- Leadership and team building
- Team Player
- Efficient multi-tasker
- Time Management
- Customer Relations
- Purchasing
Timeline
Sales Associate
Sand People
03.2021 - 08.2023
General Manager
Culinaria Restaurant
12.2020 - Current
Assistant Store Manager
Sand Kinds
08.2018 - 03.2020
Bachelor Of Science In Nursing - Nursing
Northwestern University