Managed contractor operations for Apple facilities, overseeing daily activities to ensure efficient and effective work performance.
Coordinated schedules and tasks for contractors, ensuring alignment with project timelines and quality standards.
Monitored contractor attendance and work hours, maintaining accurate records to ensure compliance with company policies.
Adobe
Administrative Assistant/Access Coordinator
08.2022 - 01.2024
Job overview
Managed front desk operations at Adobe's Founders Tower, efficiently handling daily check-ins for employees and visitors, ensuring a smooth and welcoming experience for all.
Coordinated executive meetings, including scheduling and preparing materials, ensuring all logistical aspects were handled effectively.
Administered security badge issuance, maintained accurate records, and ensured adherence to company protocols to uphold a secure environment.
Facilitated seamless visitor management processes, managing over 60 employee check-ins and visitor daily while ensuring a smooth and efficient front desk experience.
Managed access control systems, overseeing employee badge issuance, ordering new badges as needed, and ensuring that all personnel had the proper credentials for building access.
Coordinated with various departments to ensure timely visitor access, maintained security protocols, and ensured a high level of service for both visitors and employees.
Kaiser Permanente Hospital
Administrative Assistant
09.2021 - 05.2022
Job overview
Provided comprehensive administrative support in management, ensuring smooth and efficient operations within the department.
Supported both the medical office and emergency department, assisting with check-ins, patient intake, and appointment scheduling for 100+ patients weekly.
Managed lobby operations in high-stress emergency settings, guiding patients and families while remaining calm and professional.
Maintained strict adherence to Kaiser Permanent hospital protocols, including patient safety procedures, ID verification, and visitor access policies.
Trusted to uphold Kaiser’s standards of service, communication, and workflow efficiency in a high-volume, fast-paced environment.
Used EPIC, HealthConnect, and Microsoft Excel to schedule appointments, manage referrals, and track daily patient and visitor activity.
Collaborated with a team of 12 to create and design a wire headphone holder, leading the development of marketing strategies that attracted interest from Salesforce's sales and marketing teams.
Pitched the product solution multiple times in front of Salesforce's sales and marketing teams, receiving positive feedback that sparked further discussions on its potential integration into their product offerings.
Conducted market research, including surveys with 100+ respondents, to validate the product concept and inform the development of a targeted marketing strategy.
Education
San Jose State University
San Jose, CA
Bachelor's from Business Administration/International Business