Natalie Sanchez
Miami,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Apple Specialist
Apple
09.2022 - 12.2025
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing, and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed strong relationships with clientele through attentive listening skills, understanding their unique requirements
Sales Associate
Jerry's Here Farm Fresh
10.2015 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Managed to help over 100 costumers daily
- Exceeded quarterly sales goals by 30%
Education
Associate of Science - Businesses Administration
Miami Dade College
Miami, FL08.2025
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.2021
Skills
- Positive attitude
- Calm and patient demeanor
- Effective communication
- Collaborative teamwork
- Relationship building
- Computer skills
Certification
CPR/First Aid Training Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Apple Specialist
Apple
09.2022 - 12.2025
Sales Associate
Jerry's Here Farm Fresh
10.2015 - 04.2020
High School Diploma -
Miami Southridge Senior High School
Associate of Science - Businesses Administration
Miami Dade College