Vinicius Silva
Jarrel,TX
Summary
Entry-level software developer with foundational skills in C and C++, JavaScript, and Python programming, gained through comprehensive coursework and practical projects. Participated in a university hackathon where I developed a standout computing project, earning a Certificate of Merit for excellence in IT and technology innovation. Combined with cybersecurity knowledge from IBM courses, I am eager to contribute to health tech solutions like medical image enhancement and AI diagnostics at Claritas HealthTech. Strong background in high-pressure environments from hospitality management and current role at Apple, where I hone multitasking, team leadership, and client-focused problem-solving—skills transferable to agile software development teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Apple Specialist
Apple
Austin, TX
08.2024 - Current
- Provide technical support and solutions to customers, troubleshooting hardware and software issues while ensuring seamless user experiences—building skills in problem resolution and tech communication applicable to software development.
- Collaborate with teams to optimize processes and deliver high-quality service in a dynamic tech environment.
Server
First Watch
Austin, TX
12.2023 - 09.2024
- Managed multitasking in a dynamic setting, handling customer data and orders with accuracy, building skills in data management and real-time problem resolution applicable to software support.
Manager
Estancia Brazilian Steakhouse
Austin, TX
10.2022 - 12.2023
- Led daily operations for a high-volume team, optimizing workflows and exceeding performance goals by 70% through data-driven decision-making and process improvements—similar to debugging and refining code in software projects.
- Trained staff on systems and protocols, ensuring compliance and efficiency, drawing parallels to software testing and user training in tech environments.
Hospitality Team Member
Sonic
Austin, TX
06.2022 - 12.2022
- Coordinated team efforts under pressure, improving service delivery through quick adaptations—transferable to iterative software development cycles.
Clerk
Electricity’s City
01.2020 - 01.2021
Team Member
Family Ice Cream Shop
São Paulo, Brazil
01.2017 - 01.2020
- Handled operations from a young age, developing foundational skills in resource management and customer interaction, fostering a detail-oriented approach ideal for coding and testing.
Education
Computer Science
Skills
- Programming Languages: C, C, JavaScript, and Python
- Software Development: Algorithm design, debugging, project prototyping
- Cybersecurity: Tools & attacks, compliance frameworks, penetration testing, incident response
- Problem-Solving & Innovation: Hackathon project development, system administration
- Team Collaboration & Leadership: Managing teams in fast-paced settings
- Technical Tools: Coursera/IBM platforms, Udemy coursework
- Multilingual Communication: English (Native/Bilingual), Portuguese (Native/Bilingual), Spanish (Professional)
Certification
- Certificate of Merit, Hackathon FAM 2021, FAM Centro Universitário (São Paulo, Brazil) – Recognized for outstanding project in Computing and Information Technology (TIC) courses (2021-06).
- Udemy Certificate: Complete Course in C and C++ Programming – Beginner to Advanced (19.5 hours, 2021-08).
- IBM Certificates: Introduction to Cybersecurity Tools & Cyber Attacks (2021-11), Cybersecurity Compliance Framework & System Administration (2021-11), Penetration Testing, Incident Response, and Forensics (2021-12).
- ServSafe Food Handler Certification (Valid through 2027-05).
- CPR/AED Certified.
- TABC Certification (Texas Alcoholic Beverage Commission).
Languages
English (Native/Bilingual)
Portuguese (Native/Bilingual)
Spanish (Professional)
Additional Highlights
- Actively pursuing advanced tech skills to align with innovative fields like AI-assisted medical imaging; eager to apply programming knowledge to enhance tools for radiology and diagnostics at Claritas HealthTech.
- Demonstrated innovation in hackathon setting, focusing on IT solutions that could extend to health tech applications such as secure image processing.
Timeline
Apple Specialist
Apple
08.2024 - Current
Server
First Watch
12.2023 - 09.2024
Manager
Estancia Brazilian Steakhouse
10.2022 - 12.2023
Hospitality Team Member
Sonic
06.2022 - 12.2022
Clerk
Electricity’s City
01.2020 - 01.2021
Team Member
Family Ice Cream Shop
01.2017 - 01.2020