Maeleah Remegio Kalawe
Honolulu,HI
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. Am able to work any position that is trained well at. Delivers on time assignments efficiently with no delays and excuses.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Lead Hostess
Wolfgang Steakhouse
Kihei, Hi
03.2025 - Current
- Greeted and welcomed guests upon arrival to ensure a positive first impression.
- Managed reservations and seating arrangements to optimize dining flow.
- Assisted guests with menu inquiries and special requests for enhanced service experience.
- Assist with custom orders
- Maintained cleanliness and organization of the hostess station during busy periods.
- Collaborated with servers and kitchen staff to coordinate guest needs effectively.
- Provided support during peak hours by efficiently managing waitlists and seating times.
- Communicated guest preferences to staff to personalize dining experiences.
- Trained new team members on hostess responsibilities and customer service standards.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Demonstrated strong interpersonal skills when interacting with customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Restaurant Hostess
Kohos bar and grill
Kahului, Hawaii
07.2024 - 03.2025
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservation system to optimize seating arrangements effectively.
- Assisted servers by coordinating table assignments during peak hours.
Education
High School Diploma -
Baldwin High School
Wailuku, HI 01.2020 - 05.2024
Skills
- Excellent customer service
- Works well in a fast pace enviroment
- Able to deal with rudeness efficiently
- Excellent at communicating
- Fast learner
- Enjoy learning new things
- Reliable person
- Able to complete any tasks thats asked of me
Languages
English
Professional
Certification
- Drivers license
Affiliations
- I am a mother
- Always active
- I enjoy outdoor activities
- Enjoy reading non-fictional books
- Gardening vegetables and fruits
Timeline
Lead Hostess
Wolfgang Steakhouse
03.2025 - Current
Restaurant Hostess
Kohos bar and grill
07.2024 - 03.2025
High School Diploma -
Baldwin High School
01.2020 - 05.2024