Ma Estela Ramirez
Tulsa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, also open for any shift.
Overview
25
25
years of professional experience
Work History
Return Processing Associate
Macy's
Tulsa
05.2020 - 02.2026
- Processed customer returns efficiently and accurately in a fast-paced environment.
- Inspected returned merchandise for damage and compliance with return policies.
- Researched return requests utilizing multiple databases and resources.
Cook Shift Leader
Los Hermanos Restaurant
Tulsa
02.2016 - 02.2019
- Supervised kitchen staff and ensured adherence to food safety regulations.
- Coordinated meal preparations and maintained consistent quality across dishes.
- Trained new cooks on recipes and kitchen equipment usage.
- Developed daily prep lists to optimize workflow in the kitchen.
- Maintained cleanliness standards in food preparation and cooking areas.
- Reviewed food orders to verify accuracy before they were sent out.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
Cleaning Crew Member
Velia Garcia
Tulsa
09.2000 - 01.2017
- Maintained cleanliness and sanitation in assigned areas using efficient cleaning techniques.
- Operated cleaning equipment including vacuums and floor scrubbers effectively.
- Collaborated with team members to ensure timely completion of cleaning tasks.
- Fast learner.
- Inspected facilities for maintenance needs and reported issues promptly.
- Organized cleaning supplies and equipment for easy access during shifts.
- Trained new crew members on proper cleaning procedures and safety measures.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Education
Some College (No Degree) -
Catholic Charity School
Tulsa, OKSkills
- Team collaboration
- Equipment maintenance
- Food safety regulations
- Customer service
- Attention to detail
- Flexible schedule
- Fast learner
- Problem-solving
- Quality control
- Punctuality
- Product assembly
- Food safety
References
References available upon request.
Timeline
Return Processing Associate
Macy's
05.2020 - 02.2026
Cook Shift Leader
Los Hermanos Restaurant
02.2016 - 02.2019
Cleaning Crew Member
Velia Garcia
09.2000 - 01.2017
Some College (No Degree) -
Catholic Charity School