Maeve Sheehan
Madison,CT
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and customer service skills at Rj Cafe & Bistro, ensuring seamless service and guest satisfaction. My experience in cash handling and hospitality, combined with a knack for engaging guests, significantly enhanced dining experiences, fostering repeat business and positive feedback.
Overview
3
3
years of professional experience
Work History
Server and Barista
Rj Cafe & Bistro
Madison, CT
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front Desk Agent
Water’s Edge Resort & Spa
Westbrook, CT
12.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
After School Counselor
The Country School
Madison, CT
09.2021 - 06.2023
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Built productive, lasting connections with individual students.
- Provided homework assistance to students, reinforcing concepts learned during the school day.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Timeline
Server and Barista
Rj Cafe & Bistro
04.2024 - Current
Front Desk Agent
Water’s Edge Resort & Spa
12.2023 - Current
After School Counselor
The Country School
09.2021 - 06.2023