Maria Montalvan
Brooklyn
Summary
Dynamic and results-oriented leader with a passion for driving business excellence, fostering innovation, and cultivating thriving teams. Adept at crafting transformative strategies that enhance customer engagement, elevate brand presence, and maximize revenue. A strategic thinker with a keen ability to adapt in fast-paced environments, leveraging strong analytical skills and creative problem-solving to optimize operations and ensure success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Luxury Bridal Stylist & Manager
Jaxon James Bridal Boutique
08.2023 - 10.2024
- Led the grand opening and operational setup of a high-end bridal boutique, establishing streamlined workflows and an exceptional customer experience.
- Delivered personalized consultations, guiding clients through intricate bridal selections to enhance satisfaction and drive sales.
- Strategized inventory management, vendor negotiations, and luxury merchandising to uphold brand integrity and financial objectives.
- Directed a high-performance team through targeted training initiatives, fostering a customer-centric sales culture and maximizing revenue streams.
- Designed and executed marketing campaigns to increase brand visibility and capture a broader clientele.
Manager of Operations
AdventHealth
08.2021 - 10.2022
- Orchestrated sales operations, optimizing business strategies to surpass revenue targets and drive competitive advantage.
- Spearheaded customer retention initiatives, leveraging data-driven insights to enhance satisfaction and loyalty.
- Negotiated high-value contracts and cultivated long-term business relationships to boost sales pipelines.
- Led cross-functional teams in developing innovative solutions to streamline workflows and maximize efficiency.
- Designed performance-driven training programs, strengthening employee skill sets and elevating productivity.
Laboratory Manager
AdventHealth
08.2019 - 08.2021
- Helped team achieve performance targets by setting goals and motivating growth.
- Improved productivity after reviewing and modifying operations and workflows.
- Maximized employee performance with hands-on training and close mentoring.
- Oversaw day-to-day laboratory operations, schedules and assignment delegation.
- Supported smooth laboratory operations by maintaining strong customer and supplier relationships.
Assistant Manager
AdventHealth
05.2016 - 08.2019
- Directed comprehensive laboratory operations, ensuring compliance with industry regulations and best practices.
- Strengthened supplier and client relationships, enhancing service delivery and operational fluidity.
- Led strategic planning and process improvements, increasing efficiency and reducing operational bottlenecks.
- Managed workforce development through coaching and leadership initiatives, fostering a high-achieving team.
- Optimized resource allocation, balancing budgetary considerations with service excellence.
Education
Bachelor of Sciences -
University of Central Florida
Orlando, FloridaSkills
- Transformational Leadership & Team Development
- Luxury Customer Experience & Hospitality
- High-Impact Sales & Revenue Growth Strategies
- Business Development & Market Expansion
- Process Optimization & Workflow Enhancement
- Advanced Negotiation & Conflict Resolution
- Strategic Planning & Organizational Excellence
- Multicultural Communication & Adaptability
Certification
Six Sigma Green Belt AdventHealth 2022
Languages
Spanish
Native or Bilingual
German
Full Professional
Timeline
Luxury Bridal Stylist & Manager
Jaxon James Bridal Boutique
08.2023 - 10.2024
Manager of Operations
AdventHealth
08.2021 - 10.2022
Laboratory Manager
AdventHealth
08.2019 - 08.2021
Assistant Manager
AdventHealth
05.2016 - 08.2019
Six Sigma Green Belt AdventHealth 2022
Bachelor of Sciences -
University of Central Florida
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