Magalie Ochoa
Waxahachie,TX
Summary
Knowledgeable Qualified Mental Health Professional bringing valuable experience in clinical support to ensure efficient operations. Demonstrated success in assisting mental health professionals with patient care and administrative tasks. Proven track record of utilizing effective communication and organizational skills.
Overview
2026
2026
years of professional experience
Work History
Clinical Support Specialist
ADAPT Community Solutions
09.2024 - Current
- Perform mental health assessments, including risk assessment, to individuals who are entering the criminal justice system in Dallas County.
- Establish a baseline of mental health history and provide psychoeducation
- Provide clients with community-based resources to pursue upon their release from the Dallas County Jail
- Seeing average of 12 clients per day
Call Center Specialist
Connections Wellness Group
05.2023 - 06.2024
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
- Scheduled patient appointments using an electronic appointment system.
- Provided customer service by responding to inquiries regarding services offered at the clinic.
- Prepared correspondence including letters, memos, emails., as requested by staff.
- Handled confidential matters with discretion while adhering to HIPAA guidelines.
Childcare Provider
Childcare Network
09.2022 - 05.2023
- Maintained effective schedule balance between rest periods, active play and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided developmentally appropriate education and activities
Childcare Provider
Promise Child Ministries
- Maintained effective schedule balance between rest periods, active play and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Provided developmentally appropriate education and activities
Education
Master of Arts - Masters in Professional Counseling
Dallas Baptist University
Dallas, TX12-2026
Bachelor of Arts - Psychology
University of North Texas
Denton, TX05.2023
High School Diploma -
Waxahachie High School
Waxahachie, TX05.2020
Skills
- Microsoft Word
- Communicating With Clients
- Patient confidentiality
- HIPAA
- Customer Service
- Fluent in Spanish
- Group leadership
- Decision-Making
- Customer Relationship Management
- Complaint Resolution
- Data Entry
- Certified in CPR/AED
Languages
Spanish
Professional
Timeline
Clinical Support Specialist
ADAPT Community Solutions
09.2024 - Current
Call Center Specialist
Connections Wellness Group
05.2023 - 06.2024
Childcare Provider
Childcare Network
09.2022 - 05.2023
High School Diploma -
Waxahachie High School
Childcare Provider
Promise Child Ministries
Master of Arts - Masters in Professional Counseling
Dallas Baptist University
Bachelor of Arts - Psychology
University of North Texas