Magaly Ayala
Bakersfield,CA
Summary
Versatile and empathetic professional with experience as a barista and in child care, showcasing exceptional customer relations and adaptability. Excelled in creating positive environments. Skilled in venipuncture and clear bilingual communication. Achieve high-quality outcomes by focusing on attention to detail. Work well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
12.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment to create beverages with focus on speed, quality and consistency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Child Care Provider
Special Need Child
06.2021 - Current
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Provided emotional support and guidance during difficult times.
Phlebotomy Student
07.2024 - 08.2024
- Improved patient comfort by applying gentle venipuncture techniques and exhibiting compassionate care.
- Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
- Ensured patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.
Education
Associate of Science - Radiologic Technology
Bakersfield College
Bakersfield, CA02-2027
Phlebotomy Training Specialist
Bakersfield College
Bakersfield, CA08-2024
High School Diploma -
Golden Valley High School
Bakersfield, CA06-2021
Skills
- Teamwork and Collaboration
- Adaptability and Dependability
- Customer Relations
- Attention to Detail
- Clear Communication (Fluent in both English and Spanish)
- Venipuncture
Timeline
Phlebotomy Student
07.2024 - 08.2024
Starbucks Barista
12.2022 - Current
Child Care Provider
Special Need Child
06.2021 - Current
Associate of Science - Radiologic Technology
Bakersfield College
Phlebotomy Training Specialist
Bakersfield College
High School Diploma -
Golden Valley High School
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