Magaly Madrigal
Summary
Dynamic retail professional with over 10 years of experience in sales management and operations. Skilled in training and development, payroll administration, and KPI monitoring, contributing to improved team performance and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Supervisor
Lacoste
Commerce
03.2026 - Current
- Collaborated with team members, contributing to attainment of store sales goals and objectives.
- Assisted in managing store team, supporting training and development initiatives.
- Maintained visual merchandising standards to enhance product display appeal.
- Upheld high standards of customer service, addressing customer questions and resolving issues promptly.
Operations Support Associate
Ralph Lauren
Commerce
11.2025 - 01.2026
- Supported inventory management by tracking stock levels and assisting with replenishment.
- Process inbound and outbound shipments, including markups and markdowns, ensuring inventory accuracy.
- Maintained organized, clean stockrooms to support efficient operations.
- Supported visual merchandising execution and upheld brand presentation standards.
Store Manager
Clarks
Commerce
10.2015 - 05.2025
- Managed daily operations of a $2.3M high volume retail location.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Led, trained, and coached teams to drive customer satisfaction and sales performance.
- Processed payroll, labor scheduling, and onboarding procedures for new hires.
- Monitored aging reports to ensure proper inventory control.
- Maintained brand merchandising guidelines and optimized displays to drive sales.
- Monitored and achieved key performance indicators, including conversion, average transaction value, and loyalty program participation.
Education
High School Diploma -
Bell High School
Bell, CA06-2011
Skills
- Team building
- Sales performance
- Payroll administration
- Training and development
- Scheduling
- KPI tracking
- Inventory management
Timeline
Sales Supervisor
Lacoste
03.2026 - Current
Operations Support Associate
Ralph Lauren
11.2025 - 01.2026
Store Manager
Clarks
10.2015 - 05.2025
High School Diploma -
Bell High School