Magaly Zacarias
Carson,CA
Summary
Results driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Strong skillset includes problem-solving, negotiation, and communication. In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Proven leadership in guiding teams to achieve common objectives while prioritizing target goals and financial results.
Overview
6
6
years of professional experience
Work History
Account Manager
Arktura
Carson, CA
05.2022 - 05.2025
- Oversaw a $5M+ monthly order pipeline, managing customer accounts from onboarding to project completion with a focus on accuracy, data integrity, and profitability.
- Partnered cross-functionally with Sales, Finance, Production, and Manufacturing to streamline order entry, pricing, and customer account setup, ensuring compliance with company policies and service-level expectations.
- Led weekly project review and forecast meetings, monitoring KPIs, customer data accuracy, and financial deadlines to support revenue operations.
- Developed and analyzed complex project quotes and pricing structures to align with financial targets and uphold margin integrity.
- Maintained detailed records in CRM and internal databases to ensure audit readiness, support customer master reporting, and enhance visibility across Eastern U.S. region.
- Coordinated with Marketing and Business Development teams at trade shows to enhance customer engagement and facilitate onboarding of new accounts.
- Supported integration of new processes and systems, reinforcing continuous improvement in customer account workflows.
Administrative Lead
TQ Systems Inc.
Lake Forest, CA
08.2019 - 05.2022
- Supported daily operations with focus on customer account management, financial accuracy, and process efficiency in purchasing and logistics.
- Processed purchase orders and vendor invoices using QuickBooks, ensuring clean financial records and supporting internal and external audits.
- Coordinated supply chain logistics and production schedules to enhance customer satisfaction and ensure timely deliveries.
- Conducted quality control inspections and documented results, ensuring compliance with data standards and contract requirements.
- Facilitated cross-functional team meetings to align inventory management and delivery schedules, serving as primary contact for customer inquiries and change requests.
Education
Bachelor's Degree - Business Administration - Finance
California State University Dominguez Hills
Associate's Degree - Business Administration & Arts
Los Angeles Harbor College
Skills
- Account management
- Client relationship management
- Salesforce management
- CRM and ERP systems
- Financial analysis
- Forecasting methods
- Supply chain coordination
- Advanced Excel proficiency
- Bilingual in English and Spanish
- QuickBooks knowledge
- Syteline software
- Data entry accuracy
- Presentation skills
- Microsoft Word
Key Qualifications
- Strong customer service skills
- CRM & ERP systems
- Advanced Excel, PowerPoint, Word
- Bilingual (English & Spanish)
- Data Entry, SalesForce, Syteline, Quickbooks
Languages
Spanish
Native/ Bilingual
Timeline
Account Manager
Arktura
05.2022 - 05.2025
Administrative Lead
TQ Systems Inc.
08.2019 - 05.2022
Bachelor's Degree - Business Administration - Finance
California State University Dominguez Hills
Associate's Degree - Business Administration & Arts
Los Angeles Harbor College