Closing Coordinator. Functioned as the Liaison between the client, lender, and Title Company to ensure the smooth and timely closing process. Review of all house files to ensure that all documents are accurate and ready for closing. Experienced in Sales 1440, Newstar, BuildPro- Hyphen, Brix and Quickbooks. Daily upkeep of closing and sales reports with any adjustments. Order of 2-10 Warranty, termite bond, final survey, Builder Docs and obtained permits and Certificate of Occupancy and saved to the house file. Work closely with area managers, sales, Title and Lenders. Processed any change orders or addendums requested.
Real Estate. Seven plus years of residential sales, leasing, marketing, and leadership experience, including team building, strategic partnering, business development, and acquisitions for future developments. Represented the Organization as the onsite Sales representative for vacant lots, listed homes, and condominiums. Excelled on dynamic sales and processing team for the #1 condominium converter in the nation. After just two years, was promoted to processing manager and a member of the acquisition team for prospective condominium conversions.
Employee Training. Created and coordinated the Contract Processing Division. Wrote and implemented policies and procedures. Succeeded in startup of operations for each project through strategic business planning, staffing, training, and through development of marketing and networking strategies.
Leasing. Accounts payable and receivable for a 603-unit high rise located in the prestigious Turtle Creek area in Dallas. Responsible for accounts and receivables, leases, lease audits, lease renewals, eviction procedures, resident retention, and training for leasing staff. Created marketing incentives for new and renewal leases. Designed and implemented leasing incentive bonuses for top producing leasing agents. Kept resident delinquency under 2% of gross rents received monthly.
Customer relations. Maximized sales in current/previous jobs by designing and launching proactive campaigns, enhancing existing client relationships, generating new business through networking, creating referral business, capitalizing on leads and lead sources, and customizing sales strategies to address client specific needs.
Marketing. Created innovative marketing collateral including brochures, flyers, lead generation materials, and assisted sales team with advertising and support tools. Increased marketing visibility by planning and executing promotional events. Responsible for designing and furnishing models to improve marketability. Took lead on marketing contracted properties and maintained MLS listings.
Property Management. Lead and managed a sales team, leasing operation, contract processing department, and property maintenance team by being decisive and motivational. Effectively maintained and coordinated all office administrative duties. Collected, researched, planned, edited, and assisted with all legal documents pertaining to the conversion of property from commercial to residential.
Project Management. Demonstrated exceptional communication skills in consulting with key decision makers, persuasively negotiating vendor and residential sales/leasing contracts, diplomatically troubleshooting problems, and developing comprehensive training programs. Managed sales and leasing team with marketing, advertising, resident retention, and incentive programs for new sales, new leases, and renewals.
Sales Management. Resourcefully coordinated critical sales by designing investor programs to increase sales. Participated in weekly sales and marketing meetings to grow professionally and maintain consistency in our branding efforts. Team sold and Closed 282 units in the month of December 2003.
Due Diligence. Responsible for due diligence, team investigations and reporting in connection with investment property evaluation and acquisition for future multi-family developments and conversions. Acquisition duties included: Due Diligence of multi-family properties, the review of property financial statements and Pro-Forma evaluation, physical property site inspection, and market research and analysis of comparables, broker contact, coordinating survey and property inspections, lease audits ,developed master inventory lists for all prospective properties, submitting offers to sellers for potential condominium conversions, and interviewing and evaluating existing leasing operation and maintenance staff .
Overview
25
25
years of professional experience
Work History
Contract & Closing Coordinator
Trophy Signature Homes
Plano, TX
07.2023 - Current
Managed communication between seller, title and lenders throughout transactions.
Reviewed legal documents to ensure compliance with industry standards and regulations.
Reviewed and approved seller disclosures.
Developed contract tracking tool to ensure accuracy and efficiency for high volume monthly closings ranging between 140-200 per month.
Closing Coordinator
LILLAN CUSTOM HOMES
Waxahachie, TX
03.2023 - 06.2023
Contract Coordinator
JOHN HOUSTON HOMES
Red Oak, TX
01.2021 - 01.2022
Managing Partner
CHEEKY CACTUS BOUTIQUE
Cedar Hill, TX
01.2017 - 01.2020
THE GOLDMAN REALTY GROUP
Austin, TX
01.2007 - 01.2008
Villa Montana-Residential and Lot Sales and Marketing
PREMIER FINANCIAL
Austin, TX
01.2006 - 01.2007
Monte Vista-Residential Condominium Sales
HUDSON CAPITAL
Orlando, FL
01.2005 - 01.2006
Heritage Estates-Department Leader of Sales, Leasing, and Contract Processing Team
Project/Contract Manager
CRESCENT HEIGHTS OF AMERICA
Dallas, TX
01.2002 - 01.2005
Education
Bachelor of Science - Business Management/Marketing
Park University
Austin, TX
Real Estate License -
TREC
Austin, TX
Business Management -
Southern Methodist University
Dallas, TX
Interior Design -
University of Houston
Houston, TX
Business Management -
University of Texas-Permian Basin
Odessa, TX
Skills
Closing & Contract Coordinator
Real Estate Development
Project Management/Leasing
Employee Training
Due Diligence
Client Relationship Management
Customer Relations
Sales/Contract Management
Contract Review/Negotiation
Competitive Marketing Analysis
Vendor Coordination
Interior Decorating/Styling
Timeline
Contract & Closing Coordinator
Trophy Signature Homes
07.2023 - Current
Closing Coordinator
LILLAN CUSTOM HOMES
03.2023 - 06.2023
Contract Coordinator
JOHN HOUSTON HOMES
01.2021 - 01.2022
Managing Partner
CHEEKY CACTUS BOUTIQUE
01.2017 - 01.2020
THE GOLDMAN REALTY GROUP
01.2007 - 01.2008
PREMIER FINANCIAL
01.2006 - 01.2007
HUDSON CAPITAL
01.2005 - 01.2006
Project/Contract Manager
CRESCENT HEIGHTS OF AMERICA
01.2002 - 01.2005
Bachelor of Science - Business Management/Marketing