Magan Elam
Elkhart
Summary
Versatile and dynamic professional with a proven track record at Faleris Law Firm, PLLC, excelling in legal research and client communication. Recognized for enhancing case efficiency and reducing attorney workload, demonstrating exceptional adaptability and a strong work ethic. Awarded for organizational excellence in the United States Marine Corps, embodying integrity and a commitment to continuous learning.
Overview
9
9
years of professional experience
Work History
Paralegal
Faleris Law Firm, PLLC
10.2020 - 11.2022
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Performed accounting duties and prepared all monthly billing statements.
Bartender Shift Manager
Hooligans Live
10.2018 - 11.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Customer Service Representative
High Speed Gear, LLC
09.2017 - 06.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Avionics Technician
United States Marine Corps
10.2013 - 06.2017
- Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
- Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
- Maintained accurate records of work performed, ensuring traceability in accordance with industry standards.
- Received Certificate of Commendation award for the organization and management of the squadron tool control program.
Education
Associate of Applied Science - Paralegal Technologies
Coastal Carolina Community College
Jacksonville, NC05-2022
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Records management
- Court filing
- Discipline and focus
- Quick decision making
- Adaptability and resilience
- Integrity and honesty
- Strong work ethic
- Willingness to learn
Timeline
Paralegal
Faleris Law Firm, PLLC
10.2020 - 11.2022
Bartender Shift Manager
Hooligans Live
10.2018 - 11.2021
Customer Service Representative
High Speed Gear, LLC
09.2017 - 06.2018
Avionics Technician
United States Marine Corps
10.2013 - 06.2017
Associate of Applied Science - Paralegal Technologies
Coastal Carolina Community College
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