Magan Fong
Rio Rancho,NM
Summary
Obtain full-time entry-level employment with the opportunity for advancement. Utilize my proficient abilities in technology, analytical thinking, as well as customer service skills I have gained to perform my job. Continue to learn new skills and ways of performing my duties in employment and life.
Overview
18
18
years of professional experience
Work History
Licensed Life Insurance Producer
Independently Contracted
08.2022 - Current
- I sit down with clients to evaluate their insurance needs, budget, financial planning goals, and other relevant details
- I build trust with clients to ensure safety between us, and the financial, medical, tax, and legal aspects of complex policies and packages are communicated to their understanding
- I communicate with the insurance carriers on inquiries about current policies, to get underwriting approvals, and to file claims for beneficiaries
- I stay up to date on my license, continuing education courses, and attend non-mandatory conferences to improve skills in all aspects of life
Service Advisor
Amick Equipment Plus
10.2016 - 02.2018
- I worked hand in hand with customers and technicians to make recommendations on parts for customers after working closely with a tech to help diagnose machinery
- Safety was implemented daily and navigating specs were used to ensure proper guidelines and protocols were followed
- I invoiced customers and performed additional clerical tasks
- I suggested ideas to improve the quality and safety of the workplace amongst peers and leaders
Medical Transcriptionist/Medical Biller
Dr. Robben Gingery
08.2012 - 07.2016
- I received audio file dictations from the physicians and transcribed them into secured documents
- The secured documents were then uploaded to the Doctor's filing source and completed patient evaluations were faxed to the proper facility directors
- I input all patient billing, organized, and filed insurance claims, and liaised with the Doctor, practitioners, therapists, and the directors of facilities
Teller Float
Rio Grande Credit Union
06.2008 - 07.2011
- I handled financial transactions which were not limited to deposits, withdrawals, cashiers' checks, loan payments, etc., and facilitated other various financial duties with different machines
- I provided members with quality service to help them feel safe and confident in the security of their sensitive information
- I worked with supervisors to learn job duties outside of my title
- I helped at all CU branches and the Member Resource Center (call center) as needed without hesitation
Administrative Assistant
Bonham Valet Transport
02.2007 - 03.2009
- I assisted with payroll duties weekly
- I coordinated drivers' pick-up orders via fax and telephone while always providing customer service etiquette
- I answered customer inquiries and assisted the office manager and drivers when necessary
Education
Electroneurodiagnostic Tech Degree - AAS
Central New Mexico CC
Albuquerque, NM12-2026
Certificate - Industrial Automation
Central New Mexico Community College
Albuquerque, NM01-2026
New Mexico Life Insurance Producer License -
State of New Mexico OSI
Rio Rancho, NM01.2022
High School Diploma - General Classes
Eldorado High School
Albuquerque, NM01.2006
Skills
- Dependable
- Self-motivated
- Responsible
- Compassionate
- Polite
- Trustworthy
- Interpersonal skills
- Prioritization
- Attention to detail
- Safety-conscious
- Effective communication
- Analytical skills
- Compliance
- Risk reduction
- Hands-on learning
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
- Analytical thinking
- Strong work ethic
- Tech-Savvy
- Work prioritization
- Workplace safety
- Safety rules compliance
- Safety conscious
- Conflict resolution
- Positive and professional
Qualities And Skills
- Outgoing, dependable, self-motivated, and responsible.
- Compassionate, polite, and trustworthy with effective interpersonal skills.
- Ability to prioritize and coordinate tasks based on urgency and importance.
- Safety-conscious, promoting safe work practices through effective communication.
- Quick learner with hands-on experience, able to grasp new concepts.
- Works well in a team and individually with a positive attitude.
Timeline
Licensed Life Insurance Producer
Independently Contracted
08.2022 - Current
Service Advisor
Amick Equipment Plus
10.2016 - 02.2018
Medical Transcriptionist/Medical Biller
Dr. Robben Gingery
08.2012 - 07.2016
Teller Float
Rio Grande Credit Union
06.2008 - 07.2011
Administrative Assistant
Bonham Valet Transport
02.2007 - 03.2009
New Mexico Life Insurance Producer License -
State of New Mexico OSI
High School Diploma - General Classes
Eldorado High School
Electroneurodiagnostic Tech Degree - AAS
Central New Mexico CC
Certificate - Industrial Automation
Central New Mexico Community College
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