Magan Lind
Coos Bay,OR
Summary
Dynamic bakery manager with a proven track record at Safeway, excelling in inventory management and employee training. Enhanced product sales through strategic displays and cross-promotional strategies. Skilled in waste reduction and safety sanitation, fostering a productive and safe work environment. Recognized for superior work ethic and decision-making, driving operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Bakery Manager
Safeway
Coos Bay, OR
02.2017 - Current
- Managed daily bakery operations to ensure top-notch product quality and freshness.
- Trained staff on baking techniques and food safety standards.
- Oversaw inventory management to maintain adequate stock levels of ingredients.
- Monitored sales trends to adjust production levels and reduce waste.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
Lead Baker
Ko-Kwel Casino
Coos Bay, OR
06.2012 - 01.2017
- Monitored inventory levels of ingredients, ensuring timely restocking to prevent shortages.
- Assisted in developing new recipes and improving existing ones based on customer feedback.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Prepared and baked a variety of bread, pastries, and desserts to meet customer demand.
Supervisor
Goodwill Industries
Coos Bay, OR
04.2008 - 01.2012
- Supervised daily operations to ensure compliance with safety standards and organizational policies.
- Trained and mentored team members on effective customer service techniques and operational workflows.
- Coordinated inventory management processes, enhancing stock accuracy and availability for retail floor.
- Implemented process improvements that increased efficiency in donation sorting and distribution activities.
- Monitored employee performance, providing constructive feedback to promote professional development.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Providing oversight for all return, exchange, and cash-handling procedures while maintaining a low discrepancy rate in daily till closures.
Education
- Coos Bay Oregon
Oregon Coast Culinary Institute
Coos Bay, OR06.2012
Skills
- Employee scheduling
- Supply ordering
- Allergy awareness
- Waste reduction
- Cake decorating
- Bread baking
- Safety sanitation
- Multitasking and prioritizing
- Inventory and stocking management
- Employee training
- Decision-making
- Superior work ethic
- Product sales
- Sales floor organization
Timeline
Bakery Manager
Safeway
02.2017 - Current
Lead Baker
Ko-Kwel Casino
06.2012 - 01.2017
Supervisor
Goodwill Industries
04.2008 - 01.2012
- Coos Bay Oregon
Oregon Coast Culinary Institute