Magarica Lizzie Mcgowan
Hempstead,NY
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Positive, upbeat and a hardworking person committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Exceeds performance standards and sales targets. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Committed to learning and becoming successful in my roles.
Overview
7
7
years of professional experience
Work History
Care Management Coordinator
Northwell Health
Manhasset, NY
11.2022 - Current
- Ensured compliance with relevant regulations, policies, and procedures governing care management activities.
- Implemented process improvements aimed at enhancing efficiency within care management department.
- Maintained accurate records of patient information and care provided.
Educator/Retail Sales Associate
Lululemon Athletica
Garden City, NY
06.2021 - 08.2023
- Ensure engagement with guests and ensure a positive and inclusive atmosphere and experience.
- Knowledge of store goals, company goals and new launches.
- Being able to educate guests on product and assisting in guests needs and being knowledgeable about the merchandise.
- Front and back of house work flows and efficiency.
Art and Music Therapists
Art Therapy Lane
Freeport, NY
01.2019 - 03.2020
- Prepared written reports outlining each client's progress towards achieving their therapeutic goals.
- Adapted musical activities according to each client's unique abilities and limitations.
- Organized musical performances showcasing talents of participants in music therapy programs.
- Conducted group music therapy sessions for diverse populations such as children with autism, adults with mental health issues, and elderly individuals in nursing homes.
Key Holder
Hollister
Garden City, NY
04.2017 - 12.2018
- Kept floor presentable and customer-ready by overseeing continuous store recovery and maintenance actions.
- Filled in for store management on demand, smoothly handling day-to-day operations and maintaining leadership continuity.
- Handled store opening and closing with consistent attention to established requirements.
- Demonstrated expert product knowledge and recommended specific products to suit customers' needs.
Education
Bachelor of Arts - Psychology
Queens College of The City University of New York
Flushing, NY06-2022
Skills
- Effective Communication
- Goal oriented
- Teamwork and Collaboration
- Positive and Professional
Timeline
Care Management Coordinator
Northwell Health
11.2022 - Current
Educator/Retail Sales Associate
Lululemon Athletica
06.2021 - 08.2023
Art and Music Therapists
Art Therapy Lane
01.2019 - 03.2020
Key Holder
Hollister
04.2017 - 12.2018
Bachelor of Arts - Psychology
Queens College of The City University of New York