Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Magda Hoek

Branchville,NJ

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Keyboardist

Sussex County Board of Taxation
Newton, NJ
07.2024 - Current
  • Maintained up-to-date records of all incoming deeds through prompt data entry in the system.
  • Ensured precise data entry into the computer system.
  • Efficient handling of incoming calls and directing callers to relevant teams or helping them resolve their queries.
  • Provided direction and support for members of the public.
  • Ensured efficient circulation of each week's worth of entered information among appropriate municipal departments

Sales Supervisor

Eddie Bauer
Rockaway, NJ
09.2023 - 07.2024
  • Evaluated sales reports to drive improvements in sales performance.
  • Passionate about exceeding sales goals by providing excellent customer experiences.
  • Played a key role in executing merchandising plans.
  • Provided guidance to ensure efficient resolution of complex checkouts, returns, and customer issues.
  • Managed stock by organizing merchandise and categorizing items based on size and color.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.

Assistant Manager of Children's Merchandising

Old Navy
Newton, NJ
10.2022 - 09.2023
  • Contributed towards meeting business goals through effective execution of sales strategies with promotional events and pricing initiatives.
  • Ensured adherence to company standards through implementation of visual and merchandising directives.
  • Received and verified weekly merchandise deliveries to ensure accuracy.
  • Implemented effective resolution strategies for customer grievances while adhering to company guidelines.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Analyzed data from surveys or feedback forms to identify opportunities for improvement.
  • Delegated work to staff, setting priorities and goals.

Shift Lead

Space Farms
Beemerville , NJ
04.2019 - 11.2022
  • Performed cashier responsibilities for gift shop and admissions, ensuring smooth transactions.
  • Efficiently executed food orders.
  • Provided supervision and guidance to staff, assigning relevant responsibilities.
  • Executed opening and closing procedures effectively.
  • Demonstrated proficiency as a trainer by guiding new hires through various roles and responsibilities in the building.
  • Aided cashiers during complex transactions to guarantee customer contentment.

Education

Culinary Arts And Hospitality

Sussex County Technical School
Sparta, NJ
06-2022

Skills

  • Sales Floor Management
  • Sales Transaction Management
  • Precise Data Entry
  • Interpersonal Skills
  • Effective Organization Skills

Certification

  • ServSafe Certificate

Timeline

Keyboardist

Sussex County Board of Taxation
07.2024 - Current

Sales Supervisor

Eddie Bauer
09.2023 - 07.2024

Assistant Manager of Children's Merchandising

Old Navy
10.2022 - 09.2023

Shift Lead

Space Farms
04.2019 - 11.2022

Culinary Arts And Hospitality

Sussex County Technical School

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Magda Hoek