Magdalena Carpena
1320 Wilson CT Calexico Ca,92231,CA
Overview
11
11
years of professional experience
Work History
Waitress/Bartender
TacoMex
900 Birch St Suite #7-8 Calexico Ca,92231
06.2025 - 04.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Efficiently processed orders using POS systems, maintaining accuracy and speed during peak hours.
- Assisted in training new staff on service protocols and menu knowledge to enhance team performance.
- Collaborated with kitchen staff to expedite food preparation and delivery for timely service.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction and repeat business.
- Conducted regular cleanliness checks of dining areas, ensuring compliance with health and safety regulations.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
The Home Depot Inc
El Centro, CA
03.2022 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted in inventory management by restocking merchandise and organizing shelves.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Collaborated with team members to enhance store operations and workflow efficiency.
- Monitored transaction accuracy to minimize discrepancies in cash handling.
- Implemented strategies for improving checkout speed during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Circle K
02.2017 - 02.2019
- Managing transactions with customers using cash registers
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit
Manager
Circle K
09.2016 - 02.2017
- Identify Potential Markets.
- Oversee New Product Introductions.
- Develop Pricing Strategies
- Supervise Employees, responsible for scheduling employees shifts, warnings and hours input.
Inventory Clerk
Circle K
09.2015 - 09.2016
- Tracking incoming and outgoing products
- Stocking shelves
- Updating database with incoming and outgoing products
- Maintain a safety environment while using equipment and tools
- Dispose of obsolete inventory as directed
- Notify Inventory Manager with shortages and inconsistencies
- Organize and stock cooler
Education
High School Diploma - undefined
Calexico High School
01.2012
Skills
Speaking English and Spanish
Quick learner
Good communication skills
Work well with others
Team player
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Waitress/Bartender
TacoMex
06.2025 - 04.2026
Cashier
The Home Depot Inc
03.2022 - 08.2022
Cashier
Circle K
02.2017 - 02.2019
Manager
Circle K
09.2016 - 02.2017
Inventory Clerk
Circle K
09.2015 - 09.2016
High School Diploma - undefined
Calexico High School