Summary
Overview
Work History
Education
Skills
Timeline
Generic

Magdalena Edouasie

Brooklyn

Summary

I am an organized, professional, punctual, customer service oriented person. I find joy in helping others solve their problems. I am computer and internet literate. I am familiar with multiple line phone systems and logging info into databases, taken from clients.

Overview

16
16
years of professional experience

Work History

Medical Office Assistant/Administrator

UNC Health Care
Cary
09.2022 - 04.2025
  • Managed patient scheduling and appointment confirmations.
  • Handled medical record management and ensured HIPAA compliance at all times.
  • Rescheduled patient appointments, answered incoming calls, and assisted with inquiries.

Coordinator/Human Resources

Preferred Home Care
BROOKLYN
11.2021 - 06.2022
  • HHA coordinator/ customer service.
  • Assisted clients on getting the care/services they needed.

HHA Coordinator

HCS/A&J STAFFING
BROOKLYN
10.2019 - 11.2021
  • Document customers' contacts into the company's database.
  • Handled high daily call volume of 100 - 120 calls.
  • Assist in PCP selection and new member orientations.
  • Manage and ensure appropriate follow ups with clients.

Care Coordinator

LifeCare Advantage LLC
BROOKLYN
06.2016 - 08.2019
  • Educate patients on services offered by the company.
  • Schedule/confirm appointments.
  • Update HHA exchange file on latest patient info.
  • Verify patient's insurance info.

Assistant

Law Offices of Steven Weissman
New York
02.2009 - 03.2016
  • Handled Multifaceted clerical tasks (e.g., data entry, filings, records management and billing) as an assistant in their offices.
  • Communicated effectively with multiple departments to coordinate setting up conference meetings with senior staff.

Education

Nursing - Bioinformatics

New York City College of Technology
BROOKLYN

Associate Degree - Applied Science

Bramson Ort College
BROOKLYN

G.E.D -

Canarsie High School
BROOKLYN

Skills

  • Organized
  • Professional
  • Punctual
  • Customer service oriented
  • Problem solving
  • Computer literate
  • Internet literate
  • Familiar with multiple line phone systems
  • Logging info into databases

Timeline

Medical Office Assistant/Administrator

UNC Health Care
09.2022 - 04.2025

Coordinator/Human Resources

Preferred Home Care
11.2021 - 06.2022

HHA Coordinator

HCS/A&J STAFFING
10.2019 - 11.2021

Care Coordinator

LifeCare Advantage LLC
06.2016 - 08.2019

Assistant

Law Offices of Steven Weissman
02.2009 - 03.2016

Nursing - Bioinformatics

New York City College of Technology

Associate Degree - Applied Science

Bramson Ort College

G.E.D -

Canarsie High School

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