Magdalena Hernandez
Santa Clara,CA
Summary
Dependable Medical industry worker equipped for fast-paced work and changing daily needs. Serve patients effectively with attention to detail and a hard working approach. Seek out opportunities to go beyond basics, improve processes, and increase patient satisfaction. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Back Office Assistant
Inspire Medical Group Of CA
06.2023 - 12.2023
- Enhanced department efficiency by streamlining filing systems and organizing office materials.
- Reduced errors in data entry tasks by implementing double-check system for accuracy.
- Managed schedules and calendars for multiple supervisors, increasing punctuality and attendance at important meetings.
- Maintained organized inventory system of office supplies, ensuring adequate stock levels at all times.
- Responded to inquiries from callers seeking information.
COVID-19 Tester
Best Talent Staffing
06.2022 - 07.2023
- Handled and stored potentially contaminated nasal or oral sample.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Assessed vitals while adhering to PPE requirements and other restrictions.
Phlebotomist Floater Technician
Quest Diagnostics
05.2022 - 11.2022
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Do Drug Screens.
- Call in STAT orders to get picked up ASAP.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
COVID-19 Tester Lead
Inspire Diagnostics
01.2022 - 06.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Oversaw in-person and curbside patient registration and processing.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Handled and stored potentially contaminated nasal or oral samples to prevent compromise.
COVID-19 Tester
American Safety Group
09.2021 - 12.2021
- Handled and stored potentially contaminated nasal or oral samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Oversaw in-person and curbside patient registration and processing.
Temperature Screener
Western Digital
04.2021 - 06.2021
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Inspected equipment for defects and completed basic repairs.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Phlebotomy Extern
Sutter Health Palo Alto Medical Foundation
07.2020 - 08.2020
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Monitored patients for reactions and verified sample quality.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Personal Care Attendant
Private Caregiver
01.2020 - 08.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with self-administered medications.
Hostess/ Room-Service
Parkview Kitchen And Spirits
11.2015 - 05.2019
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier
ABC Tree Farms- Pumpkin Patch
09.2015 - 11.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Sell tickets to attractions we had as in bounce houses, haunted houses, petting zoo, and tractor rides.
Prep Cook
LeBoulanger Bakery
07.2010 - 05.2011
- Enhanced kitchen efficiency by maintaining clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Operated cash registers, receiving and processing both cash and card payments.
Education
High School Diploma -
Bear Creek High School
Stockton, CAPhlebotomy Technician/Lab Assistant/EKG Technician
Institute of Business & Technology
Santa Clara, CASkills
- Critical Thinking
- Interpersonal Communication
- Written Communication
- Organization and Time Management
- Dependable and Responsible
- PPE Compliance
- Patient Data Management Systems
- Specimen Collection and Storage
- Arterial Punctures
- EMR Systems
- Specimen Labeling Procedures
- Biohazard Policy Compliance
- OSHA Regulations
- Medical Records Management
- Scheduling appointments
- Supply Ordering
- Inventory counting
- Record preparation
- Spreadsheet tracking
Certification
- Licensed CPT-1
- Certified EKG, National Center for Competency Testing
- Certified BLS, American Heart & Associate
Languages
Spanish
Native or Bilingual
Timeline
Back Office Assistant
Inspire Medical Group Of CA
06.2023 - 12.2023
COVID-19 Tester
Best Talent Staffing
06.2022 - 07.2023
Phlebotomist Floater Technician
Quest Diagnostics
05.2022 - 11.2022
COVID-19 Tester Lead
Inspire Diagnostics
01.2022 - 06.2022
COVID-19 Tester
American Safety Group
09.2021 - 12.2021
Temperature Screener
Western Digital
04.2021 - 06.2021
Phlebotomy Extern
Sutter Health Palo Alto Medical Foundation
07.2020 - 08.2020
Personal Care Attendant
Private Caregiver
01.2020 - 08.2020
Hostess/ Room-Service
Parkview Kitchen And Spirits
11.2015 - 05.2019
Cashier
ABC Tree Farms- Pumpkin Patch
09.2015 - 11.2015
Prep Cook
LeBoulanger Bakery
07.2010 - 05.2011
High School Diploma -
Bear Creek High School
Phlebotomy Technician/Lab Assistant/EKG Technician
Institute of Business & Technology
- Licensed CPT-1
- Certified EKG, National Center for Competency Testing
- Certified BLS, American Heart & Associate
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