
Dynamic retail management professional dedicated to driving store performance and enhancing customer experiences. Proven expertise in improving operational efficiencies and developing high-performing teams. Recognized for fostering collaborative environments and adeptly navigating the challenges of a fast-paced retail landscape. Skilled in implementing effective sales strategies and maintaining optimal inventory control to maximize profitability.
Store Manager | Retail Leadership
North America | Retail Training
●Co-Created, designed and facilitated Store Manager offsite and development days for 9 Store Managers in the Mid-Atlantic Market
●Co-lead SM Practicum for 11 new store managers by facilitating organizational content via zoom while utilizing zoom features to engage in content, creativity and connection.
●Developed and implemented comprehensive training strategies for North America retail, ensuring effective onboarding and continuous support for store managers of varying tenures.
North America | Agile Retail
● Lead 8 new store opening optimization projects and supported learning and training content of employees throughout the NSO process.
●Consulted on the restructure of the SMSOS training guides and support in the facilitation and execution of new standards of operations.
Stand Out Assessment
Technical Skills
Co-Active Institute
Leadership training and Life Coach Certification (in progress)
Psychological First Aid Certification
Zoom