Magdalena Orcasitas
Lakeland,FL
Summary
Energetically contributed to Target's café success, fostering a welcoming environment and enhancing customer satisfaction through exceptional service and efficient order processing. Demonstrated adaptability and teamwork at Marshalls, significantly contributing to seasonal sales boosts. Skills in computer proficiency and outstanding interpersonal abilities propelled achievements, showcasing a blend of hard and soft skills vital for dynamic work settings.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Target
Lakeland, FL
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cultivated positive and inviting cafe atmosphere, encouraging repeat business and word-of-mouth referrals.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Enhanced order processing by accurately managing cash and utilizing the point-of-sale system with efficiency.
- Cleaned counters, machines, utensils, and seating areas daily.
Seasonal Worker
Marshalls Department Store
Lakeland, LA
11.2022 - 02.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Crew Team Member
Checkers
Zephyrhills, FL
03.2021 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Education
High School Diploma -
Strawberry Crest High School
Dover, FL05.2023
Skills
- Friendly and outgoing
- Team Player
- Exceptional customer service
- Adaptive and creative
- Safe Food Handling Practices
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
Timeline
Starbucks Barista
Target
03.2024 - Current
Seasonal Worker
Marshalls Department Store
11.2022 - 02.2023
Crew Team Member
Checkers
03.2021 - 07.2021
High School Diploma -
Strawberry Crest High School