MAGDALENA PERRETTI
Bethpage
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
Work History
Bartender
Press 195
02.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Montana Brothers
05.2020 - 04.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Orchestrated numerous private parties, business meetings and formal engagements
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
Server
The Ainsworth
03.2021 - 10.2021
- Used communication and problem-solving skills to resolve customer complaints and promote longterm loyalty
- Applied comprehensive knowledge of wine, spirit, and beer to increase daily beverage sales
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
RC Dugan's
05.2020 - 03.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
Bartender
Pop's Seafood Shack & Grill
05.2021 - 09.2021
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Hostess/Server
Tropix On The Mile
05.2019 - 05.2021
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Watched dining area staff to evaluate server loads and calculate accurate wait times
Bartender
Roberto's Mexican Restaurant
09.2018 - 05.2019
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Bachelor of Arts - Public Relations
Quinnipiac University
Hamden, CT05-2020
Skills
- Strong multitasking
- Highly reliable
- Engaging personality
- Responsible alcohol service
- Cleanliness and hygiene
- Complex Problem-solving
- Service-oriented mindset
- Team player attitude
Timeline
Bartender
Press 195
02.2025 - Current
Bartender
Pop's Seafood Shack & Grill
05.2021 - 09.2021
Server
The Ainsworth
03.2021 - 10.2021
Bartender
Montana Brothers
05.2020 - 04.2022
Server
RC Dugan's
05.2020 - 03.2021
Hostess/Server
Tropix On The Mile
05.2019 - 05.2021
Bartender
Roberto's Mexican Restaurant
09.2018 - 05.2019
Bachelor of Arts - Public Relations
Quinnipiac University
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