Magdalena Ristovska
Boca Raton
Summary
Delivers precise, reliable results in complex, high-demand environments, combining front-of-house operations with administrative management. Experienced in coordinating multi-venue reservations, managing events, and maintaining accurate records, billing, and reporting. Maintains discretion, efficiency, and attention to detail while supporting seamless execution across all operational and administrative functions.
Overview
4
4
years of professional experience
Work History
Lead Hostess
Broken Sound Country Club
Boca Raton
05.2025 - Current
- Overseeing daily host stand operations in each venue;
- Scheduling and coordinating hostess team;
- Managed large - party reservation operations, ensuring accuracy and member satisfaction;
- Handled member charges and billing for club events;
- Assisting with creating proper event signage and overseeing front of house details;
- Handling member charges and refunds on daily basis;
- Managing Club Essentials (CE) system, including POS configuration, pricing, and menu items, ensuring accuracy with the current menu;
- Maintained daily revenue and operational log;
- Managing Reserve Cloud to create BEOs for dining events, including wine dinners, buffets, and private dining reservations;
- Handling dining front of house employee uniform inventory;
- Resolving daily administrative and front-of-house inquiries to ensure efficient club operations.
Fine Dining Hostess
Broken Sound Country Club
Boca Raton
06.2023 - 06.2024
- Managed daily reservations white coordinating coordinated table assignments;
- Handled special requests discreetly;
- Answered club inquiries;
- Overseeing and coordinating reservations across all club venues using the 7Rooms system;
- Creating layout & design of dining and special events menus;
- Participated in and assisted with a variety of social club events;
Front Desk Associate
Brett Robinson Corporation
Gulf Shores
06.2022 - 09.2022
- Answered phones, booked reservations, and responded to inquiries from customers;
- Provided timely and accurate information regarding hotel services, amenities, local attractions;
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Education
Course - Hospitality Management
Florida Atlantic University
Boca Raton, FL07-2025
Bachelor of Arts - Public Relations And Communication
Ss. Cyril And Methodius University
Skopje, North MacedoniaSkills
- Member Relations;
- Administrative Support;
- Organizational and prioritization abilities under high-pressure;
- Strategic problem solving;
- Team coordination;
- Communication skills;
Languages
- Macedonian
- English
- Serbian
- Bulgarian
Timeline
Lead Hostess
Broken Sound Country Club
05.2025 - Current
Fine Dining Hostess
Broken Sound Country Club
06.2023 - 06.2024
Front Desk Associate
Brett Robinson Corporation
06.2022 - 09.2022
Course - Hospitality Management
Florida Atlantic University
Bachelor of Arts - Public Relations And Communication
Ss. Cyril And Methodius University