Magdalena Soledad
Hayward ,CA
Summary
Healthcare professional offering over 10 years of experience in fast-paced settings. Highly motivated and committed Administrative Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Feinberg Medical Group
02.2013 - Current
- Managed a significant expansion of responsibilities including ownership of new patient referrals for four providers.
- Primary point of contact between providers and patients, fostering strong relationships and ensuring seamless communication
- Efficiently registered new patients for four providers, accurately entering demographic details into EMR system.
- Work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning both accurately and efficiently.
- Provided exceptional patient care by answering phones and managing patient flow, while also warmly greeting visitors in a professional and respectful manner.
- Supported healthcare providers with the timely completion of necessary documentation prior to patient examinations
- Prepared and processed patient referrals and transfer requests, ensuring communication and coordination with healthcare providers and facilities.
Medical Assistant
Fremont Pain Treatment Center
01.2005 - 07.2008
- Registered 30 patients a day, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assistant -
Bryman College
Hayward, CA09.2004
High School Diploma -
James Logan
Union City, CA06.2003
Skills
- Proficiency with Microsoft Office
- Experienced with EMR systems
- Data Entry
- Patient Scheduling
- Excellent telephone and interpersonal communication and active listening skills
- Bilingual Spanish/ English
- Insurance Verification
- Customer Service
- Medical terminology knowledge
- HIPAA Compliance Knowledge
Certification
- Medical Assistant Certificate
- CPR
Timeline
Medical Assistant
Feinberg Medical Group
02.2013 - Current
Medical Assistant
Fremont Pain Treatment Center
01.2005 - 07.2008
Medical Assistant -
Bryman College
High School Diploma -
James Logan