MAGDALENA STOJANOVSKA
Royersford,PA
Summary
A determined leader with a passion for customer service and marketing. Dedicated to maintaining a reputation built on quality, service and uncompromising ethics. Accomplished Area Director with proven personnel and operations leadership abilities. Expert in driving team success using effective motivational and management techniques. Monitors data to proactively spot and capitalize on trends.
Overview
7
7
years of professional experience
Work History
Area Director for MONTGOMERY COUNTY
AUPAIRCARE
09.2019 - Current
- Managing Host Families & their Au Pairs, Grassroot marketing, Event planning, Training new hires, Excellent time management because of multitasking under pressure, Working with different personalities and cultural backgrounds
Account Manager
DERMATOLOGY PARTNERS
07.2018 - Current
- Managing/nurturing existing accounts, Identifying customer needs & resolving issues, Tracking & reporting monthly progress
UNDERWRITING INTERN
USLI
09.2017 - 06.2018
- Resolved difficulties with a positive demeanor, Prepared and distributed activity reports, Responsible for all communication within underwriting section
UNDERWRITER ASSOCIATE FOR INSURANCE AND FINANCE
ERGO VERSICHERUNG (GERMANY)
- Resolved customer complaints with a positive demeanor, Prepared and distributed customer activity reports, Risk Assessment, loss payout, handled claims, Recognized by senior management for outstanding leadership skills, Provide excellent customer service to clients
Education
Bachelor in Business Communication -
CHESTNUT HILL COLLEGE
05.2023
Associate for Insurance and Finance -
ERGO VERSICHERUNG
06.2009
Certificate for Translating -
INSTITUTE FOR FOREIGN LANGUAGES AND INTERNATIONAL STUDIES
05.2007
Skills
- Resourceful problem solver
- Dedicated team player
- Advocate for performance management
- 10 years of experience with customer service
- Outstanding time-management skills
- Multilingual: English, German, Serbian and Macedonian
- Strong leader, focused on results
- Diplomatic and effective working with diverse parties
- Staff Training and Development
- Team Management
Timeline
Area Director for MONTGOMERY COUNTY
AUPAIRCARE
09.2019 - Current
Account Manager
DERMATOLOGY PARTNERS
07.2018 - Current
UNDERWRITING INTERN
USLI
09.2017 - 06.2018
UNDERWRITER ASSOCIATE FOR INSURANCE AND FINANCE
ERGO VERSICHERUNG (GERMANY)
Bachelor in Business Communication -
CHESTNUT HILL COLLEGE
Associate for Insurance and Finance -
ERGO VERSICHERUNG
Certificate for Translating -
INSTITUTE FOR FOREIGN LANGUAGES AND INTERNATIONAL STUDIES
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