Magdalena Yacoub

• Coordinated effectively with medical professionals when necessary to ensure comprehensive patient care during the course of treatment plans.
• Actively participated in industry conferences, workshops, and seminars, staying informed about the latest trends and developments to better serve clients.
• Educated clients on proper post-treatment care and maintenance routines, optimizing the longevity of their results.
• Collaborated with team members to develop effective marketing strategies, resulting in increased client bookings.

• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.

Laser Program

• Performed laser hair removal treatments with the Splendor X by Lumenis Laser on clients
• Gained certification as a laser technician, specializing in a range of technical skills such as CoolSculpting, Radio Frequency Treatments, Ablative Radio Frequency, Body Contouring, Intense Pulsed Light, and more
• Developed expertise in identification of indications and contraindications, hair removal, pigment reduction, photofacial, TriBella, vascular reduction, skin rejuvenation, skin resurfacing, tattoo reduction, skin tightening, spider vein reduction, scar treatments, skin tag removal, milia removal, and cherry hemangioma removal

Esthetician Program

• Completed esthetician program training, specializing in European facials, chemical peels, and microdermabrasion
• Gained experience in RF Microneedling using SkinMedica products on the SkinPen, Thermocoagulation Treatments, medical surveillance practices, patient interviewing and charting, and Safety, Sanitation & Infection Control (SSIC)

• Created structure by organizing documents in their drive, ordering documents from vendors, and making sure the customer was comfortable
• Conducted market research and competitive analysis to identify trends and opportunities
• Analyzed marketing campaign performance using Google Analytics and other data tools
• Assisted in developing reports and dashboards to track key performance metrics