Magdalene Vinzant
Hendersonville,NC
Summary
Proven track record in high-volume environments, exemplified at The Hangout, where exceptional customer service and beverage expertise significantly enhanced guest satisfaction. Adept at multitasking and leveraging strong interpersonal skills, consistently developed loyal clientele and improved service efficiency. Mastery in cash register operation and drink garnishing underscores a commitment to excellence and reliability in fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
The Hangout
05.2024 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
Asian Fusion Restaurant
05.2017 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Psychology
Coastal Carolina University
Conway, SC04.2024
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, knowledge
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Cash Register Operation
- Menu Memorization
- Garnishing Drinks
- Preparing garnishes
- Highly reliable
Timeline
Bartender
The Hangout
05.2024 - 07.2024
Server
Asian Fusion Restaurant
05.2017 - 05.2020
Bachelor of Science - Psychology
Coastal Carolina University
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