Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Magdaly Munoz De Then

Union,OR

Summary

Dynamic professional with extensive experience in customer service and team collaboration, notably at Ten Bar and Grill. Proven ability to enhance operational efficiency and improve guest experiences through effective training and workflow development. Strong multitasking skills complemented by a keen eye for detail in document editing.

Overview

11
11
years of professional experience

Work History

Waitress

Phoenix Bar and Grill
The Bronx, NY
02.2025 - Current

Manager

Ten Bar and Grill
New Jersey
09.2019 - 02.2025
  • Trained and supervised staff in customer service best practices.
  • Developed and implemented efficient workflow processes for service operations.
  • Managed inventory control and ordering to maintain optimal stock levels.
  • Analyzed customer feedback to enhance menu offerings and dining experience.

Dispatcher

Sky Chefs
Ny
09.2017 - 09.2018
  • Managed communication between ground crew and flight operations to ensure timely service.
  • Oversaw dispatching of catering orders, ensuring compliance with safety and quality standards.
  • Implemented process improvements that enhanced response times for urgent requests.

Document Editor

Solutions
Dominican Republic
01.2015 - 07.2016
  • Edited and proofread documents for clarity, consistency, and adherence to organizational.

Education

High School Diploma -

Liceo Ana Antonia Grullon
Dominican Republic
08.2014

Skills

Customer service

Strong multitasking

Greeting guests

Team collaboration

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Waitress

Phoenix Bar and Grill
02.2025 - Current

Manager

Ten Bar and Grill
09.2019 - 02.2025

Dispatcher

Sky Chefs
09.2017 - 09.2018

Document Editor

Solutions
01.2015 - 07.2016

High School Diploma -

Liceo Ana Antonia Grullon
Magdaly Munoz De Then