Magdalyn Blackman

• Delivered quality customer service to address urgent needs and cleaning requests.
• Adhered to company policies for appearance, thoroughness and facility security. Responsibly handled client key/key cards.
• Cleaned building floors by sweeping, mopping and scrubbing floors. Emptied wastebaskets to transport trash and waste to disposal area. Kept building entryway glass clean and polished for professional presentation. Improved building cleanliness with continuous sanitizing of high-touch areas.
• Time management for 2 to 3 houses per day and 3 offices on weekend

Accomplishments

• Maintained client relationships
• Provided excellent service
• Answering client questions to ensure service expectations met
• Ensuring client concerns or complaints are handled with utmost care and resolution

• Planned and implemented integrated lessons to meet national standards.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Ensure and follow school rules and state regulations as well as ensuring safety and well-being of 14 children
• Providing fun and creative education for development of each individual child

Accomplishments

• Helped developmentally stunted children with special needs or behavior problems
• Developed new ideas for educational purposes

• Fast paced foreclosure and collection case management for real estate and banking clients
• Maintained client satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns.
• Point of contact for client communication and field inspectors
• Entered data into SQL computer database system
• Ms Office

Accomplishments

• Managed around 50 cases per day
• Improved efficiency; streamlined workflow
• Managed multiple tasks and met time-sensitive deadlines
• Maintained confidentiality of information regarding clients and company
• Provided clerical support to company employees by copying, faxing and filing documents

• Engaged with customers to build rapport and loyalty.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Processed product returns and assisted customers with other selections.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Provided positive first impressions to welcome existing, new and potential customers.

Accomplishments

• Maintained customer satisfaction with quick and professional handling of product returns.
• Increased sales by offering advice on purchases and promoting additional products.
• Taking inventory of 100s of products