Mageed Abdo
245 E 149 St
Summary
Dynamic business owner with a proven track record at Mageed, excelling in customer relations and operations management. Successfully boosted revenue by diversifying product offerings and implementing effective marketing strategies. Skilled in team leadership and budget control, fostering a motivated workforce dedicated to exceptional service and operational excellence.
Overview
14
14
years of professional experience
Work History
Business Owner
1007 Southern Boulevard Gourmet Deli
1007 Southern Blvd Bronx Ny 10459
10.2021 - Current
- Analyzed sales data to identify trends, informing strategic business decisions.
- Streamlined store layout for improved customer flow and shopping experience.
- Led community outreach initiatives, fostering positive relationships with local organizations.
- Consulted with customers to assess needs and propose optimal solutions.
Business Owner
Brothers Convenience Store
1461 Southern Blvd
08.2020 - 11.2025
- Managed daily operations, ensuring efficient inventory management and product availability.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Oversaw staff training programs, enhancing team performance and service quality.
- Established relationships with suppliers, negotiating favorable terms for cost savings.
- Implemented cash handling procedures, ensuring accuracy in financial transactions.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Gas Station Manager
Quick Mart
4101 Get Well Rd
05.2012 - 08.2019
- Managed daily functions to guarantee compliance with established safety and quality criteria.
- Conducted training sessions for staff on delivering exceptional customer service and efficient fuel dispensing.
- Implemented inventory management practices to optimize stock levels and minimize waste.
- Addressed customer concerns promptly, ensuring high satisfaction levels.
- Conducted regular inspections of equipment to maintain operational efficiency and safety protocols.
- Developed staff schedules to align with peak business hours, improving service delivery.
- Analyzed sales trends to inform pricing strategies and promotional activities.
- Led training sessions that improved team performance and increased productivity across shifts.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Business planning
- Team collaboration and leadership
- Business development
- Purchasing and planning
- Budget control
- Professional networking
- Operations management
Timeline
Business Owner
1007 Southern Boulevard Gourmet Deli
10.2021 - Current
Business Owner
Brothers Convenience Store
08.2020 - 11.2025
Gas Station Manager
Quick Mart
05.2012 - 08.2019