Maggie Baenen
Sanford,FL
Summary
Diligent [Desired Position] with a proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Seminole State College
06.2016 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Staff Assistant (Part Time)
Lake Mary Fire Department
10.2007 - 11.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Switchboard Operator/Receptionist Assistant
Broward County School Board
04.2001 - 06.2006
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
Education
Some College (No Degree) - Administrative
Broward College
DavieSeminole State College
Skills
- Customer service
- Data entry
- Computer skills
- Office Administration
- Microsoft Word
- Administrative support
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
Timeline
Administrative Assistant
Seminole State College
06.2016 - Current
Staff Assistant (Part Time)
Lake Mary Fire Department
10.2007 - 11.2015
Switchboard Operator/Receptionist Assistant
Broward County School Board
04.2001 - 06.2006
Some College (No Degree) - Administrative
Broward College
Seminole State College
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