Maggie Baytes
Puryear,TN
Summary
Resourceful Insurance Specialist known for high productivity and efficient task completion. Specialized skills include risk assessment, policy analysis, and claim processing, ensuring comprehensive coverage tailored to client needs. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex insurance landscapes and deliver optimal solutions for both clients and employers.
Overview
3
3
years of professional experience
Work History
Billing and Insurance Specialist
Jarvis Vision Center
Murray, KY
11.2022 - Current
- Processed insurance claims by reviewing policy details and documentation.
- Assisted clients in understanding coverage options and policy details.
- Managed communication between clients and insurance providers for smooth operations.
- Resolved client inquiries regarding claims status and coverage questions.
- Analyzed policy data to identify trends and recommend improvements in services.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
- Maintained accurate records of all transactions related to insurance policies.
- Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
- Responded promptly to customer inquiries about their policies and provided timely updates as needed.
- Resolved routine and complex issues by performing detailed research.
- Identified areas of potential fraud or abuse in claims processing activities.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Skills
- Communication skills
- Customer service
- Payment processing
- Claims processing
- Account management
- Private insurance
- Insurance program management
- Vision and dental insurance
References
References available upon request.
Timeline
Billing and Insurance Specialist
Jarvis Vision Center
11.2022 - Current