Maggie Borosky
Geneva,FL
Summary
Motivated professional with experience in sales, pharmacy operations, and insurance quality assurance. Known for delivering exceptional customer service, managing complex documentation, and communicating clearly with diverse clients. Brings strong attention to detail, relationship-building skills, and the ability to thrive in fast-paced environments. Eager to apply a service-driven, client-focused approach to a real estate team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician / Front End Assistant
Costco Wholesale
11.2024 - Current
- Streamlined prescription filling and dispensing by assisting pharmacists accurately.
- Maintained patient and prescription data in pharmacy systems for efficiency.
- Resolved billing issues and processed insurance claims to expedite approvals.
- Educated customers on medication use and addressed inquiries at pharmacy counter.
- Managed inventory by restocking, monitoring expiration dates, and organizing supplies.
- Ensured compliance with pharmacy laws, safety protocols, and HIPAA regulations.
Quality Assurance Specialist
Allstate / Insurance Risk Services (IRS)
11.2019 - 01.2022
- Ensured compliance with standards by conducting quality evaluations of customer interactions.
- Provided actionable feedback to enhance employee performance and customer service outcomes.
- Identified training needs by monitoring performance trends and recommending process improvements.
- Communicated quality results to managers, supporting informed operational decision-making.
- Reinforced proper procedures with operations teams to improve service quality outcomes.
- Led calibration sessions to align on business needs and quality expectations.
Small Business Owner: Manager / Marketing / Sales / Crafter
FoSew.Co, LLC
08.2020 - Current
- Increased sales by managing and creating inventory for online and pop-up shop.
- Specialized in textile art, offering custom embroidery and sewing services.
- Designed and hand-crafted diverse products, including scrunchies, bags, and accessories.
- Enhanced brand visibility by marketing products and events on social media.
- Coordinated event schedules, ensuring participation at various local functions.
- Streamlined order fulfillment processes for online and custom customer orders.
- Fostered strong relationships with event coordinators and fellow small business owners.
Inventory Specialist / Pharmacy Technician / Admin Assistant
CVS
05.2017 - 08.2022
- Ensured inventory accuracy by conducting monthly audits for district stores.
- Met inventory benchmarks through thorough assessment of results and discrepancies.
- Supported pharmacists in efficiently filling prescriptions for patients.
- Facilitated payment collection for pharmacy purchases, ensuring smooth transactions.
- Designed and implemented engaging store displays to promote product visibility.
- Directed third-party audits for prescriptions, ensuring compliance and accuracy.
Sales Associate / Key Holder / Piercer
Piercing Pagoda
08.2015 - 12.2020
- Consistently exceeded sales goals through effective customer engagement and upselling.
- Trained new associates on product knowledge to enhance team performance and service.
- Developed promotional displays that boosted customer interaction and product visibility.
- Maintained accurate inventory through regular audits, ensuring stock availability.
- Promoted store credit cards, increasing customer loyalty and store revenue.
Education
A.A Degree - Business With Specialization in Interior Design
Seminole State College
Oviedo, FL01-2020
Completion - Real Estate
Gold Coast Schools
Orlando, FL06-2025
Skills
- Inventory management
- Organization & attention to detail
- Customer care
- Customer service
- Relationship building
- Customer relationship building
- Client relations
- Customer assistance
- Sales training
Certification
- Real Estate Sales Associate License Number: SL3638366
Issued: 06/21/2025
- CPhT - Certified Pharmacy Technician: RPT 128670
Issued: 12/04/2018
Timeline
Pharmacy Technician / Front End Assistant
Costco Wholesale
11.2024 - Current
Small Business Owner: Manager / Marketing / Sales / Crafter
FoSew.Co, LLC
08.2020 - Current
Quality Assurance Specialist
Allstate / Insurance Risk Services (IRS)
11.2019 - 01.2022
Inventory Specialist / Pharmacy Technician / Admin Assistant
CVS
05.2017 - 08.2022
Sales Associate / Key Holder / Piercer
Piercing Pagoda
08.2015 - 12.2020
A.A Degree - Business With Specialization in Interior Design
Seminole State College
Completion - Real Estate
Gold Coast Schools