Mark Lopez
new york,NY
Summary
Dedicated Front End Manager with expertise in customer service, team leadership, and cash handling. Proven ability to optimize inventory management and enhance staff training to drive operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front End Manager /Pharmacy Technician
super health pharmacy
New York, New York
2018.08 - 2024.12
- Led daily operations of pharmacy front end team.
- Trained staff on customer service and product knowledge.
- Managed inventory levels and organized product displays.
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Oversaw shelf inventory and customer-focused loss prevention strategies.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed prescription orders and verified patient information for safety.
- Operated pharmacy software for order tracking and record management efficiently.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
Associate of Science -
Boricua College
New York, NY2028-06
Skills
- Customer service
- Team leadership
- Inventory management
- Visual merchandising
- Cash handling
- Employee training
- Problem resolution
- Listening skills
- Staff management
- Price verification
- Cash register operation
- Training and mentoring
- Team building
Languages
English
Professional
Spanish
Professional
Certification
CPR Certification
Timeline
Front End Manager /Pharmacy Technician
super health pharmacy
2018.08 - 2024.12
Associate of Science -
Boricua College