Maggie Carlile
Anniston,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Marketing Director
Chick-fil-A
09.2021 - Current
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Planned and executed events and marketing programs to increase qualified leads.
- Created content and promotional materials to drive engagement and business.
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Summer Camp Staff Member
BigStuf Camps
06.2023 - 07.2023
- Trained interns the correct procedures when it came to running the camp store.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for interns and campers.
- Maximized performance by monitoring daily activities and mentoring interns.
- Communicated clearly with interns, staff and the band to keep everyone on same page and working toward established business goals in the store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Summer Camp Staff Member
BigStuf Camps
06.2022 - 07.2022
- Trained interns the correct procedures when it came to running the camp store.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for interns and campers.
- Maximized performance by monitoring daily activities and mentoring interns.
- Communicated clearly with interns, staff and the band to keep everyone on same page and working toward established business goals in the store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Advertising Manager
Wakefield's
07.2020 - 09.2021
- Developed campaigns, led design and tracked results.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Collected performance data on each promotion to better plan future events.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Directed creative process for traditional and online ads.
- Built and deployed strategic approaches in marketing and branding to enhance product sales.
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
Summer Intern
BigStuf Camps
05.2021 - 06.2021
- Built lasting relationships with youth and parents or guardians.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Learned various skills that helped the camp run accordingly.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Team Leader
Chick-fil-A
12.2018 - 07.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Team Member
Chick-fil-A
12.2015 - 12.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
No Degree - General Studies
Gadsden State Community College
Gadsden, AL01.2020
Skills
- New Business Opportunities
- Reputation Management
- Customer Retention Strategies
- Brand Development
- Time Management
- Market Planning and Execution
- Communications Management
- Marketing and Advertising
- Campaign Planning
- Product Promotion
- Project Planning
Timeline
Summer Camp Staff Member
BigStuf Camps
06.2023 - 07.2023
Summer Camp Staff Member
BigStuf Camps
06.2022 - 07.2022
Marketing Director
Chick-fil-A
09.2021 - Current
Summer Intern
BigStuf Camps
05.2021 - 06.2021
Advertising Manager
Wakefield's
07.2020 - 09.2021
Team Leader
Chick-fil-A
12.2018 - 07.2020
Team Member
Chick-fil-A
12.2015 - 12.2018
No Degree - General Studies
Gadsden State Community College