Maggie Coates

People Lead / HR

• Lead screening, interviewing, and onboarding to maintain strong staffing levels and timely vacancy fulfillment.

• Reduced turnover while keeping wages aligned with budget expectations.

• Maintained full‑time/part‑time staffing ratios per company and market guidelines.

• Improved compliance by reducing meal exceptions from 4–6 weekly to consistently lower numbers.

• Ensured accurate scheduling aligned with business needs while preventing overtime.

• Completed OSHA logs and HR compliance documentation on time each month.

• Strengthened partnerships with peer HR teams to support talent development across the market.

• Conducted operational walks with leadership and the Market People Partner to ensure HR process readiness.

• Supported Team Leads with training completion, attendance coaching, and accurate admin processes.

• Maintained alignment with store training plans and drove completion of required learning tasks.

Overnight Stocking Team Lead

• Lead the overnight stocking team to unload freight, stock merchandise, and zone the salesfloor to Walmart standards.

• Assign tasks, set nightly priorities, and monitor productivity to ensure freight is completed on time.

• Maintain clean, organized aisles and accurate shelf presentation to support a customer‑ready store each morning.

• Support inventory accuracy through proper binning, backroom processes, and on‑hand maintenance.

• Conduct safety checks and enforce Walmart safety procedures to maintain a hazard‑free overnight environment.

• Train and coach associates on stocking best practices, equipment use, and performance expectations.

• Assist with modular resets, price changes, and overnight recovery to support store readiness.

• Communicate workload updates and handoff details to day‑shift leadership for smooth transitions.

• Monitor attendance, workflow, and performance to maintain a reliable and efficient overnight .

Walmart Fashion Team Lead

• Led the apparel team in zoning, stocking, recovery, and maintaining a clean, organized, customer‑ready fashion department.

• Executed modulars, transitions, and seasonal sets to uphold Walmart’s visual merchandising standards.

• Monitored in‑stock levels and supported accurate on‑hand counts through proper inventory flow and backroom processes.

• Trained and coached associates on merchandising expectations, customer service, and department procedures.

• Ensured fitting rooms, signing, and apparel displays met Walmart standards while maintaining a safe, organized work environment.

Assistant Store Manager – Walmart

• Led Front End Operations, driving strong service metrics, cash‑handling compliance, SCO performance, and shrink‑prevention standards.

• Oversaw Apparel & Homelines, executing modulars, seasonal transitions, visual standards, and in‑stock accuracy while coaching TLs and associates.

• Managed the Overnight Stocking Team, setting priorities, directing freight flow, and ensuring the store was fully stocked and customer‑ready each morning.

• Drove staffing, scheduling, and performance management across multiple departments to align labor with business needs and compliance expectations.

• Collaborated with store leadership through daily walks, workload planning, and cross‑department coordination to improve operational readiness and key metrics.