Maggie D. Richter
Las Vegas,NV
Summary
Managed customer support across multiple channels, including in-person, phone, email, and live chat. Demonstrated typing proficiency above 50 words per minute. Quickly assimilated new systems and processes. Provided flexible scheduling to meet diverse shift requirements.
Sought roles within hospitality sector to enhance career development.
Overview
15
15
years of professional experience
Work History
Manager
Broadway Burger Bar
01.2026 - 03.2026
Cultivated exceptional customer service standards while mentoring staff to enhance sales performance.
manager
Side piece pizza
03.2019 - 03.2020
Elevated customer service standards while mentoring staff to drive sales performance.
manager
Favorite Bistro
09.2018 - 12.2019
- Plan and execute the training manual to staff of 50. Order training supplies.
server
SG Bar
06.2018 - 08.2018
- Maintain excellent customer service.
AGM
Nacho Daddy
09.2017 - 07.2018
- Maintaining excellent customer service. Having excellent sales and maintaining daily and monthly goals. Managing a staff of 30. Ordering and receiving liquor, beer and dry goods. Executing from start to finish catering and banquet events. Hiring new staff. Scheduling FOH and BOH.
- Self-motivated, with a strong sense of personal responsibility.
AGM
The Godfrey Hotel
01.2014 - 04.2017
- Responsible for various duties as assigned. Responsible for maintaining excellent customer service. Responsible for liquor, glassware and flatware orders.
AGM
Crossroads Public House
08.2011 - 04.2017
- Responsible for various duties as assigned. Responsible for maintaining excellent customer service. Social Marketing.
Sales Associate
Ann Taylor
08.2012 - 05.2015
- Responsible for various duties as assigned. Responsible for maintaining excellent customer service. Having excellent sales and maintaining daily and monthly goals.
Server
John Barleycorn
06.2013 - 01.2014
- Maintaining excellent customer service. Having excellent sales and maintaining daily and monthly goals. Managing a staff of 30. Ordering and receiving liquor, beer and dry goods. Executing from start to finish catering and banquet events. Hiring new staff. Scheduling FOH and BOH.
- Self-motivated, with a strong sense of personal responsibility.
Education
Degree - Fine Arts
University of Iowa
05-2008
Skills
- Leveraged over 15 years of expertise to drive industry advancements and best practices
- Demonstrated exceptional communication, organizational, and writing capabilities
- Executed strategic problem-solving initiatives to enhance operational efficiency
- Cultivated robust self-confidence to enhance leadership capabilities
- Demonstrated strong work ethic through consistent dedication to tasks and responsibilities
- Demonstrated empathy and understanding in interactions with individuals
- Managed patient care and support services to enhance overall health outcomes
- Demonstrated enthusiasm and vigor in all professional interactions
- Facilitated team collaboration to achieve project goals
Timeline
Manager
Broadway Burger Bar
01.2026 - 03.2026
manager
Side piece pizza
03.2019 - 03.2020
manager
Favorite Bistro
09.2018 - 12.2019
server
SG Bar
06.2018 - 08.2018
AGM
Nacho Daddy
09.2017 - 07.2018
AGM
The Godfrey Hotel
01.2014 - 04.2017
Server
John Barleycorn
06.2013 - 01.2014
Sales Associate
Ann Taylor
08.2012 - 05.2015
AGM
Crossroads Public House
08.2011 - 04.2017
Degree - Fine Arts
University of Iowa