Maggie Fure
Chisago City,MN
Summary
Shelter Manager at Family Pathways with expertise in crisis intervention and conflict resolution. Proven track record in developing policies that enhance resident safety and support. Skilled in team leadership and community outreach, successfully empowering survivors through advocacy and comprehensive care. Committed to fostering a safe environment for vulnerable populations.
Overview
7
7
years of professional experience
Work History
Shelter Manager
Family Pathways
Chisago City, USA
02.2020 - 02.2023
- Family Pathways Shelter Manager for victims of Domestic Violence & Sexual Assault
- Managed daily operations of shelter services and staff activities.
- Developed and implemented policies for resident support and safety.
- Supervised staff training sessions to enhance service delivery skills.
- Oversaw intake process for new residents, ensuring compliance with guidelines.
- Facilitated communication between residents and service providers for effective support.
- Maintained shelter records and documentation in compliance with regulations.
- Resolved conflicts among residents through mediation and conflict resolution techniques.
- Conducted outreach activities within the community to increase awareness of available resources.
- Monitored shelter operations on a daily basis including cleaning schedules, meal times, security protocols.
- Collaborated with social workers and other professionals in order to provide comprehensive care for clients.
Domestic Violence Advocate
Family Pathways
Chisago City, Minnesota
07.2018 - 02.2020
- Provided crisis intervention support to individuals experiencing domestic violence.
- Coordinated safety planning and resource referrals for clients in need.
- Conducted individual and group advocacy sessions to empower survivors.
- Collaborated with local law enforcement to enhance victim support services.
- Developed educational materials on domestic violence and community resources.
- Maintained accurate case documentation in compliance with agency policies.
- Advised victims on obtaining restraining orders against perpetrators of abuse.
- Assisted survivors in accessing housing, financial assistance, medical care, mental health services, childcare services, job training programs.
- Provided court accompaniment for victims who had to testify in criminal trials related to their experiences with domestic abuse.
- Facilitated support groups for victims of domestic violence with the goal of enhancing their self-esteem and providing emotional support.
- Maintained contact with clients through telephone calls or home visits to provide support.
Internet Sales Manager
Forest Lake Chevrolet Cadillac
Forest Lake, Minnesota
09.2015 - 07.2018
- Developed and implemented internet sales strategies to increase customer engagement.
- Oversaw online lead generation processes to ensure timely follow-up with potential buyers.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
Associate of Applied Science - Human Services
Rasmussen College
Blaine, MN03.2025
Associate of Applied Science - Criminal Justice
Rasmussen College
Blaine, MN01.2021
Diploma -
Robbinsdale Cooper High School
New Hope, MN01.2003
Skills
- Multi-tasking
- Crisis intervention
- Case management
- Conflict resolution
- Community outreach
- Policy development
- Team leadership
- Advocacy strategies
- Safety planning
- Communication
- Time Management
- Self-motivation
- Leadership
- Conflict Resolution
- Ability to work under pressure
Accomplishments
• Sexual Assault Training – Minnesota Coalition Against Sexual Assault
• Mental Health First Aid Training – University of Minnesota
• CPR & First Aid certified
• Dean’s List & Honor Roll 2019, 2020 & 2021
• Mental Health First Aid Training – University of Minnesota
• CPR & First Aid certified
• Dean’s List & Honor Roll 2019, 2020 & 2021
References
- Lori Quist, 612-250-1679
- Kari Szucs, 612-390-0212
- Scott Finnegan, 301-467-3203
Timeline
Shelter Manager
Family Pathways
02.2020 - 02.2023
Domestic Violence Advocate
Family Pathways
07.2018 - 02.2020
Internet Sales Manager
Forest Lake Chevrolet Cadillac
09.2015 - 07.2018
Associate of Applied Science - Human Services
Rasmussen College
Associate of Applied Science - Criminal Justice
Rasmussen College
Diploma -
Robbinsdale Cooper High School