Maggie Loucks
Sesser,IL
Summary
I am a Strong leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Currently employed at Dutch Bros Coffee I am a headstrong leader and stay focused and on task while on my work assignment. I am always looking to better myself in my career and better the environment to ensure the job is a productive and positive workplace. I am currently looking to move my sights outside of food service and find a more permanent career.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Dutch Bros Coffee
02.2026 - Current
- Implement operational strategies focused on enhancing customer satisfaction and service efficiency.
- Oversee daily operations, ensuring compliance with health and safety regulations.
- Produce a positive team environment through effective communication and conflict resolution skills.
Assistant General Manager
McAlister's Deli
05.2018 - 04.2026
- Played a key role in overseeing daily operations of a busy restaurant, ensuring excellent customer service and high quality standards are consistently met
- Conducted regular inventory checks, monitored expenses, and optimized supplier relationships to ensure cost efficiency and budget adherence
- Implemented efficient scheduling practices to minimize overtime and labor costs while maximizing productivity
Lead Bartender
Red Lobster
08.2021 - 08.2023
- Managed bar operations during high volume events, ensuring efficient service and customer satisfaction
- Maintained a clean and organized bar area, consistently receiving positive feedback from health inspectors and customers
- Proficient in recommending specific drinks based on customer preferences and providing exceptional customer service to ensure a positive experience
Sales Associate/Makeup Artist
Ulta Beauty
07.2016 - 05.2018
- Achieved and exceeded monthly sales goals through effective upselling and cross selling techniques
- Maintained a clean and organized work area, including managing inventory and restocking products as needed
Assistant Manager
Grand Theatre
10.2013 - 10.2015
- Assisted in inventory management, including ordering, receiving, and maintaining accurate stock levels
- Oversaw daily operations and provided support to the store manager in a fast paced retail environment
Education
Bachelors - General Science
Southern Illinois University at Carbondale
Carbondale, IL05-2023
Associates - Fine Arts, Science
Rend Lake College
Ina, IL05-2018
Skills
- Experienced with Microsoft Office suite
- Project coordination
- Effective time management
Timeline
Assistant General Manager
Dutch Bros Coffee
02.2026 - Current
Lead Bartender
Red Lobster
08.2021 - 08.2023
Assistant General Manager
McAlister's Deli
05.2018 - 04.2026
Sales Associate/Makeup Artist
Ulta Beauty
07.2016 - 05.2018
Assistant Manager
Grand Theatre
10.2013 - 10.2015
Associates - Fine Arts, Science
Rend Lake College
Bachelors - General Science
Southern Illinois University at Carbondale