John R. Quintana
Staten Island,NY
Summary
Experienced leader with a strong background in team guidance, complex project management, and strategic objective achievement. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for collaborative approach and unwavering commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager / Field Training Specialist
CubeSmart Self Storage
08.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Freelance Graphic Designer
JR Custom Designs
09.2017 - Current
- Developed numerous marketing campaigns (logos, brochures, infographics, advertisement) for clients while exceeding expectations
- Recommended and consulted with clients on matters appropriate to designing the product based on their marketing goals
- Developed graphics and visual content for social media campaigns.
- Conceptualized and launched a series of illustrations based on modern fandoms that procured a following of over 2.5K on Instagram
- Developed infographics to better communicate complex data.
General Manager
CubeSmart Self Storage
11.2020 - 08.2024
- Devised staff work schedules, enforced compliance with health and safety regulations, oversaw store security, and exhibited exemplary skills in conflict resolution
- Assisted in training sessions to ensure the understanding of products, sales strategies and accountability for goals and quotas to exceed 100% attainment
- Adeptly coordinated the full spectrum of daily business activities encompassing inventory control, purchasing, budgeting, advertising, merchandise displays, receiving merchandise, and more
- Developed, Initiated and facilitated the implementation of promotions and marketing events (holiday, seasonal, contests, etc.) related to commitment of corporate communications and/or sales
- Provided leadership, mentorship, and applicable training for co-workers resulting in a consistent yearly increase in career advancement
Property Manager
CubeSmart Self Storage
08.2018 - 11.2020
- Interacted with 20+ customers daily while building a strong customer base through providing personalized product guidance, troubleshooting, follow ups, and opening new accounts
- Maintained knowledge of current sales, sales promotions, payment, and exchange policies
- Collaborated with upper management's mock audits, checklists and procedures which increased our quarterly audit averages to over 90%
- Executed non-negotiable standards of store operations including stocking, maintenance and merchandising
Education
Bachelor of Arts - Computer Arts And Technology
Bloomfield College
Bloomfield, NJ08.2012
Skills
- Adobe Photoshop Expertise
- Narrative Visualization
- Digital Engagement Management
- Visual Identity Creation
- Detail-Oriented Approach
- Prioritization and Planning
- Visual Effects Development
- Text Layout Proficiency
- Innovative Problem-Solving
- Resilient Change Management
- Experienced with Microsoft Office Suite
- Efficient multi-tasker
Websites
Certification
Field Training Specialist Certificate of Excellence
Allstar Award 2020
Nominated by my peers, I was awarded the Allstar Award for the year 2020. This signifies my excellence in performance throughout the year in sales, Google reviews and customer service.
Timeline
General Manager / Field Training Specialist
CubeSmart Self Storage
08.2024 - Current
General Manager
CubeSmart Self Storage
11.2020 - 08.2024
Property Manager
CubeSmart Self Storage
08.2018 - 11.2020
Freelance Graphic Designer
JR Custom Designs
09.2017 - Current
Bachelor of Arts - Computer Arts And Technology
Bloomfield College
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