Maggie Matros
New York,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co-Manager
Rosecrans & Ad Hoc Collective
New York, NY
09.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Handling inventory needs for all paper goods, coffee, and wine/beer stock in two separate storefronts.
- Managed scheduling for all employees to ensure adequate coverage.
- Conducting healthy meetings to improve the team's quality of service where needed.
Shift Supervisor
Plantshed
New York
09.2023 - 09.2024
- Charged with making a variety of drinks at all six locations scattered around uptown and downtown Manhattan.
- Entrusted to work at an opening location and worked with my coworkers to introduce Planted to the West Village.
- Trained several employees on proper sequencing and cleanliness standards to help create a quality team.
Content Associate
Qurate Retail Group
New York
02.2023 - 08.2023
- Charged with locating independent revenue to connect with the 14-network company, which reaches into more than 200 million homes worldwide.
- My responsibilities included creating graphics and content for various Youtube channels.
- Learned the skill of global communication and organization and leadership of an automation team of individuals around the world.
- I left the job after the division brand I was in, Lovelle, was terminated.
Clinical HR Specialist
Cue Health
San Diego, CA
01.2022 - 01.2023
- Recruited by Elizabeth Swanson, VP of the company, to help streamline the employee COVID testing procedures for this five facility, 100 patent-holding bio-medical testing company in San Diego, CO.
- My responsibilities included testing and organizing results for multiple shifts, clarifying the process, handling sensitive information and material, and supervising others in that work.
- Also responsible for basic human resource tasks such as onboarding, time off/sick pay, and also a separate branch dealing with all pandemic-related requests.
Barista
Starbucks
San Diego, CA
06.2019 - 08.2021
- Charged with making a variety of seasonal and classic drinks and food items for this busy location in the heart of downtown Encinitas, CA, pulling upwards of 1,000 transactions daily during peak summer hours.
- Earned Partner of the Quarter for the district and location multiple times during my employment.
Education
Bachelor of Science Degree - Human And Family Development, Minor in Counceling
Arizona State University
Asynchronous05-2026
High School Diploma -
La Costa Canyon High School
San Diego, CA06-2020
Skills
- 9 years in specialty coffee and service
- Experience in management and leadership
- Strong under pressure
- HR policies and procedures
- Training and development
- Clinical research and data analysis
- Education in development and counseling
- Excel and sheets knowledge
- Dependable and responsible
- Task Prioritization
Certification
Certified Clinical Trial/Study Coordinator
Certified Coffee Master, Starbucks Coffee Academy
Timeline
Co-Manager
Rosecrans & Ad Hoc Collective
09.2024 - Current
Shift Supervisor
Plantshed
09.2023 - 09.2024
Content Associate
Qurate Retail Group
02.2023 - 08.2023
Clinical HR Specialist
Cue Health
01.2022 - 01.2023
Barista
Starbucks
06.2019 - 08.2021
Bachelor of Science Degree - Human And Family Development, Minor in Counceling
Arizona State University
High School Diploma -
La Costa Canyon High School